# TIDY vs Turno — AI Property Manager vs PMS Software > Turno is strongest as a marketplace for vacation-rental cleaners, with checklists and lightweight operational tools around the job. TIDY covers the broader management operation for 3.9%. Last updated: 2026-08-16 Canonical HTML: https://www.tidy.com/comparisons/turno ## At a glance | | TIDY | Turno | |---|---|---| | What It Is | AI property manager | Cleaner marketplace and turnover software | | Finding STR Cleaners | Smart matching plus your own pros | A major marketplace strength | | Marketplace Job Fees | No cleaner marketplace fee | Generally 10–13% combined per job | | Cleaning & Quality | Scheduling, follow-up, checklists, and exceptions | Scheduling, checklists, payments, and quality tools | | Beyond Cleaning | Guests, revenue, maintenance, inventory, and pros | Light maintenance and inventory tools | | When a Pro Does Not Use the App | Simple links, messages, AI, and human follow-up | Host owns adoption and follow-up | ## What Turno is Turno helps hosts find cleaners. TIDY is the AI Property Manager for the broader rental operation. ## What TIDY is TIDY is your AI Property Manager at 3.9% — everything a traditional property manager does, automated by AI, backed by a dedicated human account manager. Trusted 13+ years by 100,000+ customers across 1.5M+ units. ## Common complaints about Turno - **The marketplace is the real strength**: They have good cleaners. I mean, genuinely what they're good at is having cleaners in a marketplace for kind of Airbnb-specific cleaners. The checklist, payments, quality tools, and lightweight inventory sit around that. - **Marketplace jobs carry an ongoing fee**: Now whether that's worth roughly a 12% uplift on the marketplace jobs, I don't know. This is up to individuals, I think, to try to figure out. The published host and cleaner fees currently add up to around 10% to 13%. - **Using your own cleaner sounds easier than it is**: You could use the software with your own cleaner and avoid the marketplace fees. However, in our experience, very few cleaners want to use a random piece of software. They don't like it, they won't use it, they're going to fight you. - **Cleaning is one part of Airbnb management**: They do offer rental-specific features, like a checklist and a lightweight inventory tracking system. It does not have a full restocking thing like TIDY does. More importantly, it is still mostly relating to the cleaning. ## Who picks TIDY - Owners with 3+ properties who want to stop paying 20–35% to a traditional property manager - Owners who don't want to hand over their Airbnb account or bank account - Property managers scaling operations without adding headcount - Anyone who wants AI automation + a dedicated human account manager, not just software ## Customer perspective > TIDY is the most complete software solution I've seen and the concierge is great, and have helped my team a lot! — Andy P. ## FAQ ### What is Turno best at? They have good cleaners. I mean, genuinely what they're good at is having a marketplace of cleaners who understand Airbnb turnovers. They also put checklists, scheduling, payments, quality tools, and light inventory around that relationship. ### How much does Turno charge? If you found the cleaner through the marketplace, payment stays in Turno and the published fees currently add up to roughly 10% to 13% per job. Call it about 12%. If you bring your own cleaner and don't use marketplace services, Turno can be free for the host. ### Can I use my own cleaner with Turno? Yes. However, in our experience, very few cleaners want to use a random piece of software. They don't like it, they won't use it, and they're going to fight you. If the cleaner will not use the workflow, there is just not that much value to it. ### Is Turno a replacement for an Airbnb property manager? No, not really. It is basically mostly relating to the cleaning, with a few lightweight features around maintenance and inventory. A property manager also has to handle revenue, guests, maintenance, restocking, and communication with all of the pros. ### When is Turno the better choice? If what you need is a good Airbnb cleaner, Turno may be a very reasonable place to look. Whether that is worth an ongoing fee on the jobs is up to the individual. TIDY is for somebody trying to get more of the Airbnb management off their plate. ## TIDY proof points - 1.5M+ multifamily, single-family, and short-term rental units on TIDY - 100,000+ customers, 13+ years in market - 4.5★ Google Reviews (600+ reviews), 5.0★ G2 Enterprise Reviews - 99% automation rate - Go live in 90 minutes - Profit Increase Guarantee — more profit than before TIDY, or account credit up to 1 year free (https://www.tidy.com/docs/pm/profit-increase-guarantee) ## Links - Full HTML comparison: https://www.tidy.com/comparisons/turno - TIDY pricing: https://www.tidy.com/pricing - TIDY for property managers: https://www.tidy.com/rentals - Start a free trial: https://www.tidy.com/create-account/rental - Full product context for LLMs: https://www.tidy.com/llms-full.txt --- Source: TIDY (https://www.tidy.com). TIDY is a technology platform, not a service provider. TIDY does not provide cleaning or maintenance services directly and does not employ cleaners. Pros on TIDY are either the user's own pros or independent businesses.