Airbnb Automation: Automated Cleaning & Maintenance Operations

June 19, 2024

Managing Airbnb properties is a challenging task. From ensuring timely cleanings between guests to handling unexpected maintenance issues, property managers often find themselves overwhelmed. The key to efficient property management lies in automation, which can streamline operations, reduce workload, and enhance guest satisfaction. In this blog post, we will explore the principles of automating cleaning and maintenance for Airbnb properties and how TIDY, a leading platform in this field, can help achieve these goals.

Principles of Automating Cleaning and Maintenance

Find New Pros

One of the fundamental aspects of automation is the ability to find and book cleaning and maintenance professionals. This ensures that any task is addressed promptly without the need for extensive coordination. Automated systems can match available professionals with job requests in real time, reducing the downtime between bookings and service delivery.

Sending Job Requests

Automating the dispatch of job requests to a list of preferred professionals is crucial for efficiency. With an automated system, job requests can be sent out immediately once a service is needed, ensuring that the right professional is notified and can accept the task promptly. This eliminates the manual effort of contacting multiple professionals and waiting for responses.

Digital Checklists

Digital checklists are essential for maintaining consistency and thoroughness in cleaning tasks. They ensure that every job meets the required standards by providing a step-by-step guide for the professionals. Automation can track the completion of these checklists, providing property managers with real-time updates and ensuring no detail is overlooked.

Automated Backups

No-shows and last-minute cancellations can disrupt operations significantly. Automated backups ensure that if a professional cannot complete a job, another qualified professional is immediately assigned. This reduces the risk of missed cleanings or delayed maintenance and keeps operations running smoothly.

Remote Inspections

Conducting inspections remotely through video or photos allows property managers to maintain quality control without being physically present. Automated systems can request and store inspection videos or photos, which managers can review at their convenience. This not only saves time but also ensures that every property is up to standard.

Integration with Booking Channels and PMS Tools

Streamlining operations by integrating with booking channels and property management systems (PMS) is a game-changer. Automation ensures that data flows seamlessly between different platforms, reducing the need for manual data entry and minimizing errors. This integration helps keep track of bookings, schedules, and maintenance needs efficiently.

Ease of Use

Ensuring that no additional apps are required and job links can be easily shared with professionals simplifies the process for everyone involved. An automated system that allows for easy communication and job tracking without the need for complex tools or multiple apps makes the entire process more efficient.

Mobile Accessibility

Providing mobile apps for both managers and service professionals ensures that tasks can be managed on the go. Automation allows for real-time updates, notifications, and task management from any location, enhancing flexibility and responsiveness.

Payment Management

Simplifying the process of paying and managing service professionals is another key aspect of automation. Automated payment systems ensure that professionals are paid promptly and accurately, reducing administrative work for property managers.

Shared Inbox/Messaging

Centralizing communication through shared inboxes or messaging systems ensures that all interactions are tracked and managed efficiently. This helps in maintaining clear communication channels and ensuring that no message is missed or overlooked.

Asset Tracking & Preventative Maintenance

Keeping track of assets and scheduling regular maintenance tasks helps in preventing issues before they arise. Automation can remind property managers of scheduled maintenance, ensuring that all assets are in good condition and reducing the likelihood of unexpected repairs.

Inventory Management

Managing inventory to ensure supplies are always stocked is crucial for smooth operations. Automated systems can track inventory levels and automatically reorder supplies when they run low, ensuring that everything needed for cleaning and maintenance is always available.

Automated Unit Access

Automating access to units for service professionals simplifies the process of granting entry for cleaning and maintenance tasks. This can be achieved through smart locks or access codes, ensuring that professionals can access properties without the need for manual intervention.

Video Introductions

Utilizing video introductions for onboarding new professionals helps in setting expectations and providing necessary training. Automation can ensure that every new professional receives the same introduction, maintaining consistency and quality.

Remote Inspection Videos

Recording and reviewing remote inspection videos for accountability ensures that every job is completed to the required standard. Automated requests for inspection videos provide property managers with a reliable way to verify the quality of work.

Advanced Billing Rules

Customizing billing rules to fit specific needs is essential for accurate financial management. Automation allows for the implementation of advanced billing rules, ensuring that all charges are calculated correctly and transparently.

Full API Access

Leveraging full API access for custom integrations enables property managers to tailor the system to their specific requirements. This flexibility ensures that the automation system can adapt to unique operational needs.

Compliance Tracking

Ensuring compliance with insurance and other regulations is critical for risk management. Automated systems can track and verify compliance, ensuring that all professionals meet the necessary standards.

Advanced User Permissions

Setting advanced user permissions for better control helps in managing access to different features and data within the system. Automation ensures that only authorized personnel have access to sensitive information and critical functions.

Single Sign-On (SSO)

Simplifying login processes with Single Sign-On (SSO) enhances security and convenience. Automation allows for seamless integration with existing identity management systems, reducing the need for multiple logins and improving user experience.

TIDY is the Premier Cleaning & Maintenance Automation Solution

TIDY combines the power of software, AI, and human expertise to provide a comprehensive solution for automating Airbnb cleaning and maintenance. Here’s how TIDY aligns with the principles of automation:

Instantly Book Cleaning & Maintenance Pros: TIDY allows for immediate booking of professionals, ensuring that all tasks are addressed promptly.

Send Job Requests to Your List of Pros: TIDY automates the dispatch of job requests to your preferred list of professionals.

Digital Checklists: TIDY uses digital checklists to maintain consistency and quality in every job.

Automated Backups for Your Pros: TIDY provides automated backups to handle no-shows and last-minute cancellations.

Remote Inspections: TIDY supports remote inspections through video and photos, ensuring quality control.

Integrate with Booking Channels & PMS Tools: TIDY integrates seamlessly with booking channels and PMS tools, streamlining operations.

No App Required: TIDY allows job links to be easily shared with professionals without requiring additional apps.

Mobile Apps for You and Pros: TIDY offers mobile apps for property managers and service professionals for on-the-go management.

Pay & Manage Service Pros: TIDY simplifies payment and management of service professionals.

Shared Inbox/Messaging: TIDY centralizes communication with a shared inbox and messaging system.

Asset Tracking & Preventative Maintenance: TIDY tracks assets and schedules preventative maintenance tasks.

Inventory Management: TIDY manages inventory levels and automates reordering of supplies.

Automate Unit Access: TIDY automates unit access through smart locks or access codes.

Video Intros: TIDY uses video introductions for onboarding new professionals.

Remote Inspection Video: TIDY records and reviews remote inspection videos for accountability.

Advanced Billing Rules: TIDY supports advanced billing rules for accurate financial management.

Full API Access: TIDY offers full API access for custom integrations.

Compliance Tracking: TIDY ensures compliance with insurance and other regulations.

Advanced User Permissions: TIDY sets advanced user permissions for better control.

Single Sign-On (SSO): TIDY simplifies login processes with SSO.

Use Cases and Benefits of TIDY

TIDY’s comprehensive automation solutions cater to various real-world scenarios, making it an invaluable tool for property managers:

Automate Turnovers: Automatically schedule inspections and cleanings between guest stays.

Emergency Maintenance: Handle guest issues and triage through automated systems.

Preventative Maintenance: Schedule regular maintenance tasks to keep properties in top condition.

Ensuring Compliance: Verify professional credentials and ensure all tasks meet required standards.

Thousands of property managers have experienced significant benefits from using TIDY. For instance, Mark Jobs, a property manager with 12 properties, reported substantial time savings and reduced stress since switching to TIDY. Instead of playing phone tag with multiple cleaners, he uses TIDY to manage turnovers efficiently.


Automating Airbnb cleaning and maintenance with TIDY offers numerous benefits, from streamlined operations to improved guest satisfaction. By combining powerful software, AI, and human expertise, TIDY helps property managers deliver world-class cleaning and maintenance services with less work. If you’re ready to simplify your property management tasks, consider getting a demo or trying TIDY for free. The future of property management is here, and it’s automated.

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