The Concierge team is now available easily from inside your TIDY app now. It's one of the main buttons on the app; talk with us anytime with a tap of your bottom navigation bar. This change is important because it makes TIDY one of the most accessible companies.
Our goal is to provide easy to access, world-class support whenever you need it, at low cost. It is a delicate balance and something we keep iterating on to get right. Many of our features are free to users, but we still want to help everyone use things effectively.
Helping people since 2013, we have learned a lot that forms the core of our philosophy:
The new Concierge system delivers on all these basics. We won't always get things perfectly right for you, but we have a system to improve every day, both our technology to provide support and our human ability to do so.
Try out the new concierge section today.