TIDY Concierge
The Concierge combines our AI agent with 24/7 humans to help.
How to Get More Clients
Growing your client base is essential for building a thriving service business. TIDY provides multiple strategies to help you attract and convert more clients. This guide covers proven methods to expand your business.
Strategy 1: Let Clients Book You Online
The most effective way to get clients is by making yourself easy to book. Most clients prefer pros who are available to book immediately rather than having to request and wait for confirmation.
Keep Your Schedule Open
- Mark your regular availability in your schedule settings
- Keep your calendar updated with real-time availability
- The more availability you show, the more booking opportunities you'll receive
- Clients are 3x more likely to book pros with immediate availability
Enable Online Booking
Your TIDY website includes online booking functionality. Make sure it's enabled so clients can book you 24/7, even when you're sleeping or working.
Learn more about online booking.
Strategy 2: Accept Job Opportunities
Job opportunities are requests from clients who need immediate help—often because their regular pro canceled or they can't find someone who meets their criteria.
How to Find Job Opportunities
- Open the TIDY for Pros app
- Go to the "Add" or "Opportunities" section
- Browse available job opportunities in your area
- Tap an opportunity to see full details
- Accept opportunities that fit your schedule and skills
Learn more about job requests and standby jobs.
Strategy 3: Get Certified
Professional certifications dramatically increase your visibility and trustworthiness. Certified pros receive priority in job matching and appear more credible to potential clients.
Valuable Certifications
- Background check: Required for most job requests
- Industry certifications: Cleaning, HVAC, electrical, etc.
- Insurance documentation: Shows you're a serious professional
- Business license: Demonstrates legitimacy
Pros with completed certifications get 5x more job requests than those without. Learn more about certifications.
Strategy 4: Optimize Your Profile
Your profile is often the first impression potential clients have of your business. Make it count.
Profile Optimization Checklist
- Professional photo: Use a clear, professional headshot or logo
- Complete bio: Explain what makes your service unique
- List all services: The more services you offer, the more you'll appear in searches
- Set competitive rates: Research market rates in your area
- Expand service area: Consider increasing your maximum drive time
- Showcase your work: Add photos of completed jobs (with client permission)
Strategy 5: Build Your Reputation
Reviews and ratings are crucial for attracting new clients. Focus on building an excellent reputation.
Improve Your Scores
- Quality score: Deliver excellent service every time
- Reliability score: Show up on time and complete all jobs
- Response time: Reply quickly to messages and job requests
Learn about scores and reviews.
Collect More Reviews
- Ask satisfied clients to leave reviews
- Send client links to make reviewing easy
- Respond professionally to all reviews
- Feature your best reviews on your website
Strategy 6: Promote Your TIDY Website
Your free TIDY website is a powerful marketing tool. Make sure people can find it.
Where to Share Your Website
- Business cards: Print your website URL prominently
- Social media: Add to your bio and share regularly
- Email signature: Include in every email
- Local directories: Add to Google Business Profile, Yelp, etc.
- Vehicle signage: If you have work vehicles
- Door hangers/flyers: In your service area
- Word of mouth: Tell existing clients about your website
Learn more about maximizing your website.
Strategy 7: Use Lead Integrations
Connect third-party lead sources to your TIDY account to receive more job opportunities.
Popular lead sources that integrate with TIDY can automatically send you qualified leads. Learn about lead integrations.
Strategy 8: Offer Competitive Pricing
Your rates affect how many clients book you. Find the sweet spot between profitability and competitiveness.
Pricing Strategies
- Research market rates: See what other pros charge in your area
- Start competitive: Lower rates initially to build reviews and reputation
- Raise rates gradually: As you earn reviews, increase prices
- Offer packages: Discounts for recurring services
- Use TIDY's market feedback: The platform shows if your rates are too high
Learn about setting your rates.
Strategy 9: Be Responsive
Quick responses to inquiries and job requests dramatically increase your booking rate.
Response Best Practices
- Enable push notifications for new job requests
- Respond to job opportunities within 1 hour if possible
- Reply to client messages within 24 hours
- Accept or decline job requests promptly—don't leave clients waiting
Strategy 10: Expand Your Service Offerings
The more services you offer, the more opportunities you'll receive.
Consider Adding
- Related services (if you have the skills)
- Seasonal services (gutter cleaning, snow removal)
- Specialty services that are in high demand
- Emergency or rush services (at premium rates)
Update your services to include everything you can competently provide.
Strategy 11: Maintain Consistency
Consistency builds trust and keeps clients coming back.
Consistency Checklist
- Stick to your schedule—be available when you say you are
- Deliver the same high quality every job
- Communicate in a professional, timely manner
- Follow through on commitments
- Show up on time, every time
Strategy 12: Ask for Referrals
Your best clients can be your best source of new business.
Referral Best Practices
- Ask satisfied clients if they know anyone who needs your services
- Provide excellent service that makes clients want to refer you
- Make it easy to share your website or contact info
- Consider offering referral incentives (discounts for referrals)
- Thank clients who send referrals
Tracking Your Growth
Monitor these metrics to understand what's working:
- Number of new client inquiries per week
- Booking conversion rate (inquiries to actual jobs)
- Average job value
- Client retention rate
- Review acquisition rate
- Website traffic and booking requests
Use this data to refine your strategies and focus on what drives the most client growth for your business.
Need Help Growing Your Business?
If you're struggling to get clients or have questions about these strategies, contact TIDY Concierge Support. Our team can provide personalized advice for your specific situation.