Simple, Transparent Pricing

Which plan is right for me?

Choose DIY if you want to get organized and manage your cleaning and maintenance on your own using our powerful software tools - it's completely free. Choose Autopilot if you want automation - like having a remote employee managing all your cleaning and maintenance, following your preferences. We automate 99% of your cleaning and maintenance coordination for a fraction of what a traditional property manager would charge.

How does Autopilot pricing work?

Autopilot charges 3.9% of the completed job price for each automated job. Minimum and maximum fees per job are adjusted by country based on local purchasing power (US baseline: $5 min, $79 max). Click the flag icon next to pricing to view rates for your country. This includes unlimited automations, unlimited agent runs (SMS, calls, actions), unlimited Find New Pros searches, and a dedicated virtual assistant. There are no hidden fees. However, if you have no spend for 30 days, automations and agents will be disabled until you schedule your next job. Contact us for help extending this.

What is included in the "completed job price"?

The completed job price includes both labor and materials. For example, if a maintenance job costs $100 for labor and $100 for supplies, the total completed job price is $200. The 3.9% Autopilot fee would be calculated on the $200 total ($7.80 in this example).

How do Autopilot fees and payment processing fees work together?

The Autopilot fee (3.9% of job price) is calculated before payment processing fees. For example, a $100 job with $100 in supplies totals $200. The Autopilot fee is $7.80 (3.9% of $200). Payment processing fees (e.g., 3.9% for credit card) are then applied separately when you pay your pro. The two fees are independent - the Autopilot fee is for TIDY's automation services, while payment processing fees are for facilitating the payment transaction.

What is an automated job vs a manual job?

What are agent runs?

Agent runs are when TIDY takes action on your behalf - sending SMS to your pros, making phone calls, searching for new pros, or when our human concierge team does something for you. Our AI agents handle routine tasks automatically, and our human concierge team backs them up when the AI isn't enough. This combination enables us to reach 99% automation. With DIY, agents are not available. With Autopilot, all agent runs are included at no extra cost.

Why 99% automation and not 100%?

We occasionally need information from you to handle your operations - just like hiring a remote employee would. You'll need to help with initial setup, provide access instructions when something goes wrong, handle emergencies, and deal with truly unexpected situations. Our AI agents automate all the routine coordination, and our human concierge team steps in when needed, but we can't handle everything without your input. Think of it as having a highly capable remote employee who needs your guidance for the 1% of situations that fall outside normal operations.

Is there a free trial?

Yes! You can try Autopilot free for 14 days. DIY is always free - no trial needed. During your trial, experience all of Autopilot's features with no commitment.

Can I switch plans later?

Yes, you can switch between DIY and Autopilot at any time. Contact our team or adjust your plan settings in your account dashboard.

Can this replace my virtual assistant or ops team?

Yes. We don't expect people to do it right away, but to maximize the value of TIDY long term most people will cut back significantly in this other spend.

Do Smart Number fees apply?

Smart Numbers are billed separately at $30 per number per year if you choose to use this feature. However, Smart Numbers are FREE in 2025.