If you're a vacation rental owner or manager, you know you're constantly juggling various tasks. One of the most critical tasks you juggle is likely turnover cleaning. Ensuring a smooth, efficient rental turnover process is crucial to maintain cleanliness, guest satisfaction, and steady occupancy rates. So, how can you ensure your turnover process runs as smoothly as possible? A well-organized and comprehensive rental turnover checklist is the key to achieving consistent results.
A turnover checklist is a systematic guide for property managers and cleaning staff to follow during turnover so that you always know that your future guests will walk into a clean, warm, and inviting space. It ensures that every necessary task is completed efficiently, reduces the risk of oversights or missed steps, and helps maintain consistent quality across multiple turnovers. Here are a few reasons a turnover checklist is crucial for your property:
So now that you know why a turnover checklist is essential, you may wonder what your turnover checklist should contain. Let's explore the crucial steps to include in your vacation rental turnover checklist.
Before diving into the deep cleaning process, preparing the property is essential. This step involves removing any belongings left behind by the previous guests, checking for property damage and documenting any issues that need attention. It's also essential to ensure all utilities function correctly and the property is safe for the cleaning staff to begin work.
Whether cleaning on your own or hiring a professional cleaning service, thorough cleaning and sanitization are the core components of the turnover process. Your checklist should include tasks such as dusting all surfaces, vacuuming or mopping floors, cleaning windows, sanitizing bathrooms and kitchen areas, and ensuring all linens and towels are fresh and clean. Pay special attention to high-touch areas and frequently overlooked spots to maintain a pristine environment.
Many divide their cleaning and sanitation checklists by room. Here is an example of what that may look like:
Remember that these are just examples, and the specific cleaning tasks may vary based on individual preferences, the room size and any unique features, amenities, or fixtures present.
During turnover cleaning, it's essential to watch for any safety issues or additional maintenance concerns that may need to be brought to the attention of the property owner. This could include broken appliances, leaking plumbing fixtures, and HVAC systems that don't work correctly. Be sure to have the turnover staff test smoke detectors, carbon monoxide detectors, and fire extinguishers periodically to guarantee the safety of future guests.
Catching these issues early can significantly save on maintenance costs. Staff should document all concerns so that you can submit maintenance requests and action is taken promptly.
Check your inventory of essential supplies and restock them as needed. This includes toilet paper, hand soap, dishwashing detergent, garbage bags, and basic kitchen essentials. It may also include amenities specific to the vacation rental, such as coffee or tea station supplies, spices, welcome baskets, or other special touches that enhance the rental experience.
Before declaring the turnover process complete:
This final step guarantees that your property is ready to welcome the next set of guests.
To further enhance the efficiency and effectiveness of your turnover cleaning service, consider leveraging TIDY's integrated solution for your vacation rental properties. Tidy offers a comprehensive platform that streamlines and automates various aspects of property management, including turnover cleaning. Tidy's solution includes customizable checklists, task management tools, real-time updates, and performance tracking. Check out TIDY today!
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