🏢 Company: SkyRun Vacation Rentals
🏡 Industry: Short-Term Rental Property Management
📍 Location: USA
🛠️ Previous Software: Resort Cleaning & Trac
🎯 Key Challenge: Inefficient cleaning & maintenance tracking, lack of automation, and unreliable scheduling
Mandy Honeyman from SkyRun Vacation Rentals oversees 82 vacation rentals in a high-demand resort town. Managing a mix of condos and large vacation homes, her team relies on Trac as a PMS and previously used Resort Cleaning for operations. However, Resort Cleaning failed to meet their needs, creating inefficiencies in scheduling, tracking, and quality control.
She needed a modern solution that could:
✔️ Seamlessly integrate with Trac and automate scheduling
✔️ Provide real-time status updates on cleaning & inspections
✔️ Allow vendors to self-manage schedules while maintaining oversight
✔️ Improve maintenance tracking with instant reporting & automation
“We use checklists, inspectors, and cleaning teams, but Resort Cleaning doesn’t do what we need. We wanted something newer, more technically advanced.” – Mandy Honeyman, SkyRun Vacation Rentals
Despite using Resort Cleaning, SkyRun team faced several operational pain points:
❌ Manual Scheduling Hassles – Resort Cleaning required manual assignment of cleaners and inspections, leading to unnecessary workload.
❌ Lack of Real-Time Updates – They needed automated notifications when a property had been vacant for too long or required an inspection.
❌ No End-to-End Tracking – The current system couldn’t track work orders, cleaning completion, or maintenance needs efficiently.
❌ No Seamless Vendor Management – Cleaners had no clear schedules and had to rely on manual communication.
“With the previous software, I had to assign people manually and then build a schedule separately. I want to get rid of that extra step.” – Mandy Honeyman
After exploring different solutions, they found that TIDY offered everything her team needed—and more.
✅ Real-Time PMS Sync – Direct integration with Trac ensures check-ins & check-outs automatically create cleaning & inspection tasks.
✅ Automated Cleaning & Maintenance Scheduling – No more manual scheduling—TIDY auto-assigns jobs based on priority rules.
✅ Self-Managed Vendor Scheduling – Cleaners & vendors can set their own schedules, eliminating constant back-and-forth.
✅ Live Status Updates for Customer Service Teams – TIDY tracks the real-time progress of each job, ensuring CS teams know when a property is ready.
✅ Smart Work Order Management – Instantly assign maintenance tasks when cleaners report issues, complete with photos & timestamps.
✅ Custom Workflows – Automatically schedule strip & stock, cleaning, and final inspections in one workflow.
✅ Integrated Inventory Tracking & Auto-Restocking – Automate low-stock alerts & restocking directly from Amazon, Costco, or Target.
“I like that TIDY automatically builds vendor schedules. With Resort Cleaning, I had to do that manually—it was extra work I didn’t need.” – Mandy Honeyman
“TIDY does things no one else does—like tracking inventory and even auto-restocking. That’s really useful.” – Mandy Honeyman
Since evaluating TIDY, SkyRun Vacation Rentals has seen the potential for massive efficiency gains, including:
📉 Reduced Scheduling Workload – No more manual scheduling or separate calendar-building.
🕒 Faster Turnovers – Automations ensure every property gets cleaned, stocked, and inspected without delays.
✅ Stronger Cleaning Compliance – TIDY’s before & after photo verification ensures high cleaning standards.
🔍 Improved Vendor Oversight – Live job tracking means no more guessing when a property is ready.
📊 Better Cost Control – Mandy can now track cleaning costs per property & per vendor in real-time.
“Now I see why. TIDY just does things better.” – Mandy Honeyman
If you manage vacation rentals and need seamless automation for cleaning, maintenance, and inventory tracking, TIDY is built for you.
🔗 Book a demo today & see how TIDY can transform your operations!
TIDY'S Property Management Software Guide
Stay on top of tools to help you manage rental properties.
This eBook gathers the most useful software for property managers!
Get a Demo
Let us prove to you how much better we can make your cleaning & maintenance management. We can set up a risk-free (and actually free) pilot for you to see it in action.
Book a DemoLearn How TIDY Helps Offer Cleaning as a Benefit
A widely-loved and unique pre-tax benefit.
LEARN MORE