🏢 Company: SkyRun Vacation Rentals
🏡 Industry: Short-Term Rental Property Management
📍 Location: USA
🛠️ Previous Process: Resort Cleaning and manual coordination
🎯 Key Challenge: Inefficient cleaning & maintenance tracking, lack of automation, and unreliable scheduling
Mandy Honeyman from SkyRun Vacation Rentals oversees 82 vacation rentals in a high-demand resort town. Managing a mix of condos and large vacation homes, her team previously used Resort Cleaning. It failed to meet their needs, creating inefficiencies in scheduling, tracking, and quality control.
She needed an AI property manager that could:
✔️ Respond to reservation changes and automate scheduling
✔️ Provide real-time status updates on cleaning & inspections
✔️ Allow vendors to self-manage schedules while maintaining oversight
✔️ Improve maintenance tracking with instant reporting & automation
"We use checklists, inspectors, and cleaning teams, but Resort Cleaning doesn't do what we need. We wanted something newer, more technically advanced."
Despite using Resort Cleaning, SkyRun team faced several operational pain points:
❌ Manual Scheduling Hassles – Resort Cleaning required manual assignment of cleaners and inspections, leading to unnecessary workload.
❌ Lack of Real-Time Updates – They needed automated notifications when a property had been vacant for too long or required an inspection.
❌ No End-to-End Tracking – The current system couldn't track work orders, cleaning completion, or maintenance needs efficiently.
❌ No Seamless Vendor Management – Cleaners had no clear schedules and had to rely on manual communication.
"With the previous software, I had to assign people manually and then build a schedule separately. I want to get rid of that extra step."
After exploring different solutions, they found that TIDY's AI property manager offered everything her team needed—and more. TIDY coordinates the recurring work automatically and gives the team clear oversight of every property.
✅ Reservation-Aware Scheduling – Check-ins, checkouts, and reservation changes automatically create or update cleaning and inspection work.
✅ Automated Cleaning & Maintenance Scheduling – No more manual scheduling—TIDY auto-assigns jobs based on priority rules.
✅ Self-Managed Vendor Scheduling – Cleaners & vendors can set their own schedules, eliminating constant back-and-forth.
✅ Live Status Updates for Customer Service Teams – TIDY tracks the real-time progress of each job, ensuring CS teams know when a property is ready.
✅ Smart Work Order Management – Instantly assign maintenance tasks when cleaners report issues, complete with photos & timestamps.
✅ Custom Workflows – Automatically schedule strip & stock, cleaning, and final inspections in one workflow.
✅ Integrated Inventory Tracking & Auto-Restocking – Automate low-stock alerts & restocking directly from Amazon, Costco, or Target.
"I like that TIDY automatically builds vendor schedules. With Resort Cleaning, I had to do that manually—it was extra work I didn't need."
"TIDY does things no one else does—like tracking inventory and even auto-restocking. That's really useful."
Since evaluating TIDY, SkyRun Vacation Rentals has seen the potential for massive efficiency gains, including:
📉 Reduced Scheduling Workload – No more manual scheduling or separate calendar-building.
🕒 Faster Turnovers – Automations ensure every property gets cleaned, stocked, and inspected without delays.
✅ Stronger Cleaning Compliance – TIDY's before & after photo verification ensures high cleaning standards.
🔍 Improved Vendor Oversight – Live job tracking means no more guessing when a property is ready.
📊 Better Cost Control – Mandy can now track cleaning costs per property & per vendor in real-time.
"Now I see why. TIDY just does things better."
TIDY's AI property manager coordinates cleaning, maintenance, and inventory tracking so your team can manage more properties with less manual work.
Book a Demo Today