Job Quality Agent

The Job Quality Agent is an AI-powered assistant that automatically reviews completed jobs to ensure they meet your standards. It analyzes photos, checklists, and other job data to verify quality and request corrections when needed.

What the Job Quality Agent Does

The Job Quality Agent runs automatically after jobs are completed to maintain consistent quality standards across your portfolio. It can:

• Review completion photos - Analyze photos submitted by pros to verify job quality
• Check digital checklists - Ensure all checklist items are completed as required
• Identify quality issues - Detect problems like missed tasks, incomplete cleaning, or damaged items
• Request corrections - Automatically ask pros to address identified issues
• Track quality trends - Monitor pro performance over time and flag declining quality
• Approve or reject jobs - Auto-approve jobs that meet standards or flag ones needing review

How It Works

The Job Quality Agent activates automatically when jobs are marked complete:

1. Job Completion Trigger - When a pro marks a job complete, the review process begins
2. Photo Analysis - AI analyzes submitted photos for cleanliness, completion, and quality issues
3. Checklist Verification - Confirms all required checklist items are marked complete
4. Quality Scoring - Assigns a quality score based on your criteria
5. Issue Detection - Identifies any problems that need addressing
6. Action Taking - Approves the job, requests corrections, or flags for your review

Configuring the Job Quality Agent

Customize the Job Quality Agent's review process:

• Quality standards - Define what constitutes acceptable quality for different job types
• Photo requirements - Specify required photos and what they should show
• Checklist enforcement - Set which checklist items are mandatory vs. optional
• Auto-approval criteria - Define when jobs can be auto-approved without manual review
• Issue thresholds - Configure what issues trigger correction requests vs. manual review
• Correction workflows - Set how correction requests are handled (automatic messages, deadlines)

Viewing Agent Activity

The Job History section shows all quality review activity, including which jobs were auto-approved, which needed corrections, and the agent's quality scores. You can review the agent's analysis of any job to see what it detected.

Manual Override

You can override any quality decision made by the agent. Mark jobs as approved even if issues were detected, or request additional corrections. The agent learns from your overrides to improve future reviews.

Key Benefits

• Consistent quality standards - Every job is reviewed with the same criteria
• Faster issue detection - Problems are identified immediately upon job completion
• Reduced quality issues - Pros know their work will be reviewed, improving performance
• Time savings - Eliminate manual review of routine jobs that meet standards
• Better guest experiences - Quality issues are caught and fixed before guest arrival
• Pro accountability - Objective quality data for performance management