Notifications

TIDY has several types of notifications that you can use to get alerts or trigger workflows:

Notification typesNotification settingsNotification channelsNotification events
  • Account Notifications - These are notifications triggered when certain events occur for any properties in the account.
  • Team Notifications - These are notifications triggered when certain events occur for properties associated with a team.
  • User Notifications - These are notifications triggered when certain events occur for properties associated with a user.
graph TD; id1[Event Occurs] -->     id2[Check Who Should Get Notified]; id2 -->     id3[Check Where Notification Should Be Sent]; id3 -->     id4[Send Notification];

What Triggers Notifications

Account and team notifications can be triggered on the following events:

  • Jobs created
  • Jobs cancelled
  • Job in progress
  • Jobs completed
  • Job failed
  • Chat messages sent

User notifications can be triggered by those same events plus the following:

  • Alerts that jobs may have an issue
  • Invoices sent by a pro

Account owners may also receive:

  • Notifications about account related activity

Notification Center

As soon as you log in, you can get a clear view of all your notifications. Just tap "Notifications" at the top of the page. Select any of them to see more details.

Notification center

Hit "All" under "Type" to filter by Pro, Address, Invoices, and more. Or use the search bar to look for specific information.

Filter notifications

TIDY also allows you control over how and when you get notified. To adjust things to your liking, tap "Notification Settings".

Notification settings menuNotification preferences