TIDY Concierge

Concierge

TIDY Concierge

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Security & Damage Deposits

Deposits tracks the money you hold against a stay or a lease — security deposits, pet deposits, and damage deposits — so you always know what you’re holding, for whom, and whether any of it has been claimed or returned.

The Deposits view in TIDY, tracking security, pet, and damage deposits by property and guest with amount, status (Held, Released, Claimed), claim amount, and channel

Tracking Deposits

Each deposit records the property, the guest or tenant, the reservation or lease dates, the deposit type (security, pet, or damage), the amount, the channel it came through, when it was held, and when it was released. Statuses cover the deposit’s life:

  • Held — you’re holding the deposit.
  • Released — the deposit has been returned.
  • Claimed — some or all of the deposit was kept, with the claim amount and reason recorded.

Recording a claim reason keeps a clear trail of why any portion of a deposit was withheld — useful for the tenant conversation and your own records.

Your money, your call. TIDY tracks deposits and keeps the record straight; how much you hold, when you return it, and what you claim are your decisions, subject to your lease and local law.