TIDY Concierge

Concierge

TIDY Concierge

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Rent Collection

Rent Collection is how TIDY brings money in from your guests and tenants. It’s a receivables pipeline: every payment that’s owed, overdue, or paid, each tied to a guest or tenant and their reservation or lease — so what a tenant pays flows straight to their lease ledger.

The Payments receivables pipeline in TIDY, showing rent and charges owed by tenants and guests with payer, property, amount, due date, and status (Due, Overdue, Paid, Failed)

The Receivables Pipeline

Filter payments by Due, Overdue, or Paid to see exactly where things stand. Each payment has:

  • A branded pay page — a standalone, shareable link the guest or tenant can pay from.
  • An activity timeline — a record of what’s happened with the payment.
  • One-tap actions — copy the pay link, send it via Messages, or send a reminder.

Requesting Payment

You can request a payment two ways:

  • Manually — create a one-off request whenever you need to collect.
  • Automatically — let recurring rent generate the payment on schedule for an active lease.

Payment Settings

Settings control how you collect:

  • Accepted methods — ACH, card, or wire.
  • Who pays the fee — pass processing fees to the tenant or absorb them as the owner.
  • Payout account — the bank account payments are deposited into.
  • Reminder cadence — automated reminders from several days before the due date through past due, with your own custom messages.

You set the rules. TIDY collects rent the way you configure it — your methods, your fee policy, your reminder schedule. Payments link automatically to the right lease so your ledgers stay accurate. See Leases & Ledgers for balances and Deposits for security deposits.