TIDY Concierge
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Rent Collection
Rent Collection is how TIDY brings money in from your guests and tenants. It’s a receivables pipeline: every payment that’s owed, overdue, or paid, each tied to a guest or tenant and their reservation or lease — so what a tenant pays flows straight to their lease ledger.

The Receivables Pipeline
Filter payments by Due, Overdue, or Paid to see exactly where things stand. Each payment has:
- A branded pay page — a standalone, shareable link the guest or tenant can pay from.
- An activity timeline — a record of what’s happened with the payment.
- One-tap actions — copy the pay link, send it via Messages, or send a reminder.
Requesting Payment
You can request a payment two ways:
- Manually — create a one-off request whenever you need to collect.
- Automatically — let recurring rent generate the payment on schedule for an active lease.
Payment Settings
Settings control how you collect:
- Accepted methods — ACH, card, or wire.
- Who pays the fee — pass processing fees to the tenant or absorb them as the owner.
- Payout account — the bank account payments are deposited into.
- Reminder cadence — automated reminders from several days before the due date through past due, with your own custom messages.
You set the rules. TIDY collects rent the way you configure it — your methods, your fee policy, your reminder schedule. Payments link automatically to the right lease so your ledgers stay accurate. See Leases & Ledgers for balances and Deposits for security deposits.