TIDY Concierge

Concierge

TIDY Concierge

The Concierge combines our AI agent with 24/7 humans to help.

AI can make mistakes. Please verify important information.

Reviews

Reviews are a revenue lever: on every channel, a strong, well-responded review history lifts your ranking and your booking rate. TIDY pulls your reviews from across channels into one place so nothing slips through and every guest hears back.

The Reviews view in TIDY, listing guest reviews across channels with property, guest, channel, rating, title, response status, and stay dates

All Your Reviews, One Place

Each review shows the property, guest, channel, rating, and the stay dates, plus a status:

  • Needs response — the review is waiting on a reply.
  • Responded— you've already replied.

Filtering by status makes it easy to clear the ones that still need a response — a public, professional reply to every review (especially the critical ones) is one of the highest-return things you can do for your listings.

Reviews feed the whole flywheel. Better reviews improve where you rank in the Optimizer's pipeline and lift conversion on every channel. You write the responses and set the tone; TIDY makes sure you never miss one.