TIDY 6.11 gives customers more control over their property details, expands how you can reach the AI agent, and resolves a set of bugs across scheduling, property selection, and automation.
New Features & Improvements
- Edit Property Details: You can now update bedrooms, bathrooms, square footage, year built, and WiFi details directly from your property settings — no need to contact support to make corrections.
- Phone & SMS Access to AI Agent: You can now call or text the TIDY AI agent via a dedicated phone number. It works just like the in-app chat — ask questions, manage properties, or get help with your account.
- Automatic Account Manager Assignment: Every new customer is now automatically assigned a dedicated account manager (concierge) at signup, so you have a consistent point of contact from day one.
- Payment Method on AI Shared Links: Shared links generated by the AI agent now support adding a payment method, making it easier for your team or guests to complete bookings end-to-end.
Bug Fixes
- Fixed an issue where the property selector (tidy-select) wasn't working for some users, preventing them from switching between properties.
- Fixed an issue where job requests were not appearing when viewing the Monthly Schedule, causing some upcoming jobs to appear missing.
- Fixed the Automations page timing out for customers with many automations — the page now loads reliably regardless of how many workflows you have configured.
- Fixed an issue where creating a workflow from a template returned no data, which could cause the new workflow to not appear immediately after creation.