TIDY 6.13 brings light mode to the customer app, video support in chat, HEIC photo uploads for pros, quote notes, and a large wave of bug fixes across scheduling, billing, restocking, and more.
New Features & Improvements
- Light Mode: The customer app now includes a light mode toggle in the bottom-left of the desktop navigation. You can switch between light, dark, and system preference at any time.
- Chat: Speak Mode & Video: Chat now supports a speak mode and video, giving you richer ways to communicate directly within the app.
- HEIC Photo Uploads for Pros: Pros can now upload HEIC-format photos directly to jobs from their iOS devices without needing to convert files first.
- Quote Notes: Quotes can now include a “Quote Note” to explain what is being quoted — for example, noting that a 1-hour cleaning request is being quoted as a deep clean.
- VOR Pro Profiles: Vetted Outside Referral (VOR) pro profiles now show the source page and additional details, and the source info section is displayed even when no source data is yet available.
- Responsive Desktop Header: Desktop navigation header buttons now collapse into compact icon-only buttons as the window is resized, keeping the interface clean at any screen width. The auth modal also received minor design polish.
- Overview Page Job Links: Job links on the Overview page now open the job detail page directly instead of navigating to the schedule page, along with several design updates to the overview layout.
- Automations: Job Request Workflows removed: The deprecated Job Request Workflows option has been removed from the Automations page dropdown — it has been replaced by the Pro Search Agent.
Bug Fixes
- Email notifications: Fixed a production error that was preventing email notifications from being sent.
- Notification history times: Notification history now displays the correct timestamps for each event.
- “About this page” text: Fixed incorrect help text being shown to residential and office account users on the schedule section.
- Job links not loading: Fixed an issue where job links in the customer app would not load job information.
- Pro app: scheduled jobs not loading: Fixed an issue where tapping a scheduled cleaning for the day in the pro app would not load the job details.
- Checklist photos: Photos added to a checklist item now appear immediately without needing to refresh the page.
- Add Job for rental accounts: The “+Add Job” button no longer forces address selection for rental accounts — it now skips directly to service selection.
- Send Payment: Use Credits restored: The “Use Credits” option is now correctly shown on the Send Payment screen and the correct fee rate is applied.
- Mobile booking with multiple addresses: Residential clients with more than one address can now choose which address to book for when tapping “Book Jobs” on mobile.
- View Bids page: Fixed an issue where clicking “View bids” from the schedule list opened an empty page.
- Rescheduling jobs: Fixed an error message incorrectly shown when trying to reschedule an existing job.
- Collect Inventory checklist: The Collect Inventory checklist item now works correctly for pros — it properly prompts them to collect inventory.
- Pro app: Close Up instructions: “How to Close Up” instructions now display correctly on the job page for private and managed-workspace jobs.
- Bills page status filters: Status filter flags now display correctly when the Bills page first loads, and the “remove all status filter” option has been cleaned up.
- Restocking page: Fixed a crash when adding items to the Restocking page, and fixed address selection not working when adding items from the Restocking view.
- Mobile Quotes page: Fixed a black space appearing below the header on the Quotes page in mobile.
- Disputes counter proposals: Clients can now correctly accept or reject counter proposals on disputes.
- Concierge auto-assignment: Fixed an issue where concierge agents were not being automatically assigned after a new customer registered.
- Concierge email threading: Follow-up emails in support conversations now correctly appear in the same thread, and past email metadata is stripped from replies for cleaner communication.