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TIDY 6.15: Onboarding, Checklist & Cancellation Fixes

April 28, 2026·Austin Reid
Last updated: April 28, 2026
Changelog

This one is mostly a collection of smaller things. Creating an account should feel faster. Concierge messages can carry attachments now. Most of the rest is us fixing cancellation, checklist, payment, and mobile flows that could put somebody in a weird spot.

New Features & Improvements

  • Faster account creation

    We removed an unnecessary wait from account creation. Signing up and logging in should get you into the app faster.

  • Onboarding cleanup

    There is not one giant change here. We cleaned up several awkward points in the first-run setup so the whole thing should feel less fussy.

  • Concierge attachments

    Email and SMS conversations with Concierge now support attachments. You can put the photo, document, or other file in the same thread instead of sending it separately.

Bug Fixes

  • Cancellation flows:Fixed an issue where the “Confirm Cancellation” button could fail with a 404, where some jobs couldn’t be cancelled at all, and where the Cancel Plan modal was missing its body text.
  • Skip & Reschedule: Fixed an issue where the Skip Job and Reschedule Job buttons in the side panel could fail on the first click.
  • Side-panel destructive actions: Restored the missing confirmation popups across more than a dozen flows so destructive actions no longer fire silently.
  • Checklists: The Count Inventory field now correctly updates inventory when a Pro completes a job, and removing a custom field from an inline checklist edit now persists.
  • Payments & Subscriptions:Fixed an issue where the Subscribe page card form inputs were invisible in iOS Safari, and where pre-populated email and password fields on shared payment links couldn’t be edited.
  • Quotes:Vetted Outside Referral (VOR) quotes that did not have timeslots are now visible to customers, and a broken “blank page” link has been removed from VOR Job Quotes cards.
  • Mobile: Fixed a missing back button on the Bulk Upload and Backup Times screens that could trap users, removed a black space below text in Android chat, and corrected a Pro app issue where Jobs list and Future Job detail showed different customer names for accounts with a company name.
  • Search results positioning:“No results” messaging now appears at the top of the page where you’d expect it, instead of at the bottom.
  • Documentation link: Updated an outdated documentation link to point to the current page.
  • Concierge phone calls: Fixed phone call issues and an issue with looking up customer info at concierge that could block outgoing calls.

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