TIDY Concierge

Concierge

TIDY Concierge

The Concierge combines our AI agent with 24/7 humans to help.

AI can make mistakes. Please verify important information.

Tenant Screening

Tenant screening gives you a consistent, background-checked picture of every applicant and tenant before you sign a lease. TIDY organizes screening reports alongside your applications and tenant records, so the information you need to make a decision is right where you need it.

A tenant screening report in TIDY showing a Recommended outcome with credit score, income verification, criminal background, and eviction history, alongside the applicant's details

What a Screening Covers

A screening report is a background check ordered through a screening provider. It covers:

  • Credit — a credit or resident score from the provider.
  • Criminal and eviction history.
  • Income-to-rent ratio — how the applicant’s income compares to the rent.

Each report shows a summary outcome — such as Recommended, Review, or Not Recommended — and a status like Completed, In progress, or Invite sent. Open any applicant or tenant to view their screening inline, jump to the full report, or order a new one with a secure screening invite.

The outcome is a signal, not a decision. “Recommended” and “Not Recommended” summarize the report against common criteria — they are information to help you decide, not an approval or denial. You choose who to approve, and you’re responsible for applying your criteria consistently and in line with fair-housing law.

Ordering a Screening

You can order a screening by sending the applicant a secure invite. The applicant verifies their identity and consents, and the provider returns the report — a consumer-initiated flow that keeps the process clean and puts the applicant in control of their own data. Depending on your settings, either you or the applicant can be the one who pays for the report.

Reusable Reports Applicants Already Have

Many applicants arrive with a screening report they already paid for on another platform. TIDY can accept these reusable (portable) reports so a qualified applicant doesn’t have to pay to be screened again — as long as the report is verified.

  • Verified source only. A reusable report is accepted when it’s viewed through the issuing bureau or platform’s own authenticated share flow — never as an uploaded PDF or screenshot, which can be forged.
  • Fresh and identity-matched. The report must be recent and the identity on it must match the applicant.
  • Complete. To stand in for a new screening, it should cover credit, criminal, and eviction history; otherwise you can order a screening at no cost to the applicant.

Compliance notes. Screening is regulated by the Fair Credit Reporting Act (FCRA) and by state and local law, some of which requires accepting reusable reports and waiving duplicate screening fees. TIDY acts as a conduit to display screening information — it does not create, store, or score credit data itself. Adverse-action notices are required whenever a decision is based on a report (TIDY helps you send them via the application decline flow). Screening and fair-housing rules change and vary by location, so confirm your obligations with your own counsel.