Referral Program

Know someone who owns a rental? Refer them to TIDY, the AI Property Manager. You can earn $200, and they can earn a $200 credit on their TIDY account.

How it works

How to refer

Refer whichever way is easiest. You don’t need to sign up first.

Text us — (949) 990-3982

Start your text with “Referral”. Include the owner’s name, their phone or email, the city of the property, and your name.

Example: “Referral: Jane Smith, 843-555-0100, Folly Beach. From Sam Lee.”

Tap to text

Email us — sales@tidy.com

Use the subject “Referral” and include the same details, or copy the owner on the email and we’ll take it from there.

Tap to email

Please only refer owners who’ve said it’s OK for TIDY to contact them. We confirm every referral within one business day, and you can ask where your referrals stand at any time.

Your $200

• The owner you referred must pay their first TIDY bill and still be a TIDY customer 30 days later. A bill covered entirely by credits or a free period doesn’t count as paid.
• Within 30 days after that, we pay you $200. If you are a TIDY customer, we add it to your TIDY account as a $200 credit instead. The timing is the same whether the reward is paid or credited.
• If that payment is refunded, reversed or disputed, no reward is due until it is resolved.
• We need a completed W-9 before the first cash payment.

The referred owner’s $200 credit

• The owner you refer can earn a $200 credit on their TIDY account. We add the credit 30 days after they pay their first TIDY bill, if their account is still open and in good standing then. A bill covered entirely by credits or a free period doesn’t count as paid. If they cancel before then, no credit is due.
• One credit per new customer account.
• The credit applies to TIDY fees only, including add-ons. It does not apply to amounts paid to cleaners, pros or other third parties.
• It expires 24 months after it is added to the account. It has no cash value, can’t be exchanged for cash, refunded or transferred, and ends if the account closes.

Mention the credit when you introduce them. Send us their details before they sign up, so the referral is credited to you.

Referral program terms

1. Who can refer. Anyone 18 or older. Businesses that manage rentals for other owners (property management or co-hosting companies) can’t join the program. TIDY customers must have an active account in good standing when the reward is issued. If you hold a real estate license, we pay your referral fee to your broker, who pays you under your agreement with them. Brokers can be paid directly. If you refer your own client, tell them in writing that you’ll receive a referral fee from TIDY.
2. Who counts as a referred owner. A rental owner who:
   • has not had a TIDY account in the past 12 months;
   • was not already talking with TIDY’s sales team when you referred them;
   • was referred to TIDY by you first, by your naming them to TIDY by text or email, and signs up within 90 days of that referral; and
   • becomes a TIDY property management customer.
   You can’t refer yourself, someone in your household, your own business, or an account you already manage.
3. The referred owner’s credit. The owner you refer can earn a $200 credit on their TIDY account. We add the credit 30 days after they pay their first TIDY bill, if their account is still open and in good standing then. A bill covered entirely by credits or a free period doesn’t count as paid. If they cancel before then, no credit is due. One credit per new customer account.
4. Your reward. You can earn $200 once the owner you referred has paid their first TIDY bill and is still a TIDY customer 30 days after that payment. A bill covered entirely by credits or a free period doesn’t count as paid. Within 30 days after that, we pay you $200. If you are a TIDY customer, we add it to your TIDY account as a $200 credit instead. The timing is the same whether the reward is paid or credited. If that payment is refunded, reversed or disputed, no reward is due until it is resolved. We need a completed W-9 before the first cash payment.
5. Referral credits. Referral credits apply to TIDY fees only, including add-ons. They don’t apply to amounts paid to cleaners, pros or other third parties. They have no cash value, can’t be exchanged for cash, refunded or transferred, and end if the account closes. They expire 24 months after they are added to an account, and we use the credit that expires soonest first.
6. Limits. Rewards for up to 5 referred owners per referrer in any 12 months. This limit doesn’t affect the referred owner’s credit.
7. Other offers. Referral rewards can be earned alongside TIDY’s other new-customer offers. Referral credits come off TIDY fees actually charged, so during a free period they wait until fees start.
8. Fair use. We may withhold or remove a reward or credit obtained through self-referral, fake or duplicate accounts, or other misuse.
9. Telling people you’re paid. If you post or talk about TIDY, say you can earn money for referrals. Put it in the post itself, near the start, and say it out loud in videos. Only say what’s on tidy.com about TIDY’s price and guarantee.
10. Changes. We may change or end this program at any time by updating this page. Changes don’t affect referred owners who signed up before the change, or rewards already earned.
11. These terms control. These terms add to TIDY’s customer agreement. For referral credits, whether earned by a referrer or a referred owner, they control over Sections 9.1 and 9.2(c) of that agreement, including the 90-day credit expiry, the limit of referral discounts to Concierge Fees, and the limits on sharing referral codes.

Related

• TIDY Pricing
• Subscriptions & Payments
• Profit Increase Guarantee

Questions? Text (949) 990-3982 or email sales@tidy.com.