TIDY Concierge
The Concierge combines our AI agent with 24/7 humans to help.
Users
You can add unlimited users to your TIDY account. Adding users has these advantages:



- Shared Inbox - Easily send messages to pros as a group, with anyone able to come in and out of the conversation.
- Access Control - Control access to certain properties or actions.
Adding a User
- Go to the "More" section
- Select Users

- When adding users you can create a password for them to share. They can reset this password anytime.
- You can choose from different roles.
- Admins can see and do everything on the account (except delete it).
- Group Managers can see and do anything on properties in their group. To add a group manager, you must first create a group. For more information, see Groups
- If you would like to set up another role, talk to your account manager.
Viewing or Editing Users
- You can edit a user by selecting them and hitting "Edit"

- To view a user's current permission, such as the properties they can view/manage, tap on their account.

- To delete a Group Member, click on the User and you'll see an option to "Delete User"