Make more profit with TIDY than without it — guaranteed.

How it works

There are two ways to qualify, depending on how your property was being run before you started with TIDY. Both compare the same property, over the same seasons, on the same terms.

How measurement actually happens

1. 01

   Your baseline gets set when you start

   If you are switching, that is your previous manager’s actual fee schedule from your own management agreement — the management percentage, cleaning and maintenance markups, and any booking, onboarding, or placement fees. If you were self-managing, it is your property’s Rental Profit over the prior 12 months. Same property, same seasons, same definition of profit on both sides.

2. 02

   The first 90 days do not count

   Moving a property onto a new system takes a few weeks to settle: pros get onboarded, listings get rebuilt, pricing rules start learning your market. Those first 90 days after go-live are excluded from both sides of the comparison.

3. 03

   The 12-month guarantee period runs

   The guarantee period is the 12 months that follow the excluded window. Revenue counted is gross booking revenue, guest cleaning fees, and guest surcharges. Costs deducted are channel and platform fees, TIDY fees, and cleaning and turnover costs including any manager markup on them. Maintenance and repairs sit outside the comparison entirely, on both sides.

4. 04

   You claim within 60 days of the period ending

   Contact your account manager or support and hand over your baseline records — the prior management agreement and statements if you switched, or the prior 12 months of booking and cost records if you were self-managing. TIDY reconciles both sides using the same definitions.

5. 05

   If profit did not beat the baseline, you get credit for the difference

   Account credit for the shortfall, capped at the total TIDY fees you paid during the guarantee period. If the shortfall is larger than everything you paid TIDY, the credit covers everything you paid — effectively a year free. Credit applies to future TIDY charges. It is not cash and it is not a refund.

The fine print, in plain English

Every guarantee has limits. Most companies put theirs in a PDF you find out about when you claim. Here are TIDY’s, with the reasoning behind each one — because a term you understand before you sign is worth more than a term that surprises you later.

• The first 90 days are excluded from the measurement.

  Onboarding is a transition, not a steady state. Pros get set up, listings get rebuilt, pricing rules learn your market. Measuring the transition would measure the move, not the management.

• Maintenance and repairs are excluded entirely, on both sides.

  Repair spend is lumpy and driven mostly by the age and condition of the building rather than by how well the property is run. A new roof in year two should not decide whether the guarantee pays out — and neither should a new roof in year one.

• A market-wide downturn voids the comparison.

  If demand across comparable properties in your market declines against the baseline period — measured against third-party market data such as AirDNA — the comparison stops being about management. The guarantee covers how your property is run, not the direction your market moves. Regulatory change, natural disasters, and material changes you make to the property or its scope work the same way.

• The remedy is account credit, not cash.

  Credit applies to future TIDY charges. It is not a refund and is not redeemable for cash. Saying so plainly is better than burying it: you should know the shape of the remedy before you sign, not after you claim.

• It is a guarantee about profit, not a warranty on any pro’s work.

  Pros on TIDY are your own pros or independent businesses, never TIDY employees. Job-level quality and disputes are handled separately under the Satisfaction Guarantee — this guarantee is strictly about what the property earns.

The complete terms — what counts as Rental Profit, everything excluded from the comparison, what voids it, and how to claim →

Why can TIDY offer this when traditional managers don’t?

It is a structural answer, not a marketing one. A traditional property manager charges 20–35% of your revenue, and that fee mostly pays for people — local staff doing the coordinating, messaging, scheduling, and bookkeeping by hand. Their cost of delivery scales with headcount, and the fee that covers that headcount is the single largest line item working against your profit. Guaranteeing your profit would mean underwriting your bottom line with a cost structure they cannot compress. It is not that they are unwilling. It is that the math does not let them.

TIDY’s cost structure is software. The AI does the operational work — scheduling and messaging your pros, tracking the digital twin of your property, keeping the books — at software cost rather than staffing cost, with human account managers on the judgment calls. That is why the fee is 3.9% of gross bookings or rent, with a $19 per-unit monthly minimum, a saving of up to 85% against the traditional range.

The other half is the top line. Lowering the fee alone shifts money from the manager to you; the guarantee also depends on the property earning more. TIDY gives you rental strategy optimization across short-term, mid-term, and long-term, dynamic pricing that responds to your market, and listing distribution across channels plus direct bookings — all of it automation you control and can override. Costs down through software, revenue up through tooling: that is the gap the guarantee is written against.

TIDY is a technology platform with human account managers, not a service provider. It does not perform cleaning or maintenance — the pros who do the physical work are your own pros or independent businesses. The Profit Increase Guarantee is TIDY’s performance promise about your property’s profit, and it is the only one.

What the rest of the industry guarantees

Guarantees exist in property management, but almost all of them are about the company’s own fee or about filling a unit. A guarantee measured on the owner’s profit is unusual.

Compiled from each company’s publicly published terms as of August 21, 2026. Evolve’s Risk-Free Guarantee is described on evolve.com. Programs change — check current terms with each company before you rely on them. TIDY’s own terms are at tidy.com/docs/pm/profit-increase-guarantee.

Profit Increase Guarantee FAQ