TIDY Concierge

Concierge

TIDY Concierge

The Concierge combines our AI agent with 24/7 humans to help.

Schedule

The Schedule section is your calendar-based view for managing time-sensitive operations across properties. It displays both Reservations (guest bookings) and Jobs (work to be performed).

What Appears on the Schedule

Reservations

  • Guest check-ins and check-outs with times
  • Reservation dates and duration
  • Guest names and contact info
  • Property/unit assignments
  • Booking source (Airbnb, VRBO, direct, etc.)
  • Color-coded by property for quick identification

Jobs

  • Scheduled cleaning jobs (turnover, midstay, deep clean)
  • Maintenance appointments
  • Inspection tasks
  • Recurring scheduled work
  • Job status indicators (pending, in-progress, completed)
Schedule overview

Schedule View Types

Calendar View

  • Day view: Hour-by-hour breakdown
  • Week view: 7-day overview
  • Month view: Monthly planning perspective
  • Shows reservations and jobs on timeline

List View

  • Chronological list of upcoming reservations and jobs
  • Sortable by date, property, or job type
  • Filterable by status

Property-Specific Schedule

  • Filter by individual property or property group
  • See only reservations and jobs for selected properties
  • Useful for cleaners assigned to specific areas

Job Type Schedule

  • Filter by job category (cleaning, maintenance, inspection)
  • Focus on specific operational areas
  • Plan resource allocation by job type

Filtering & Navigation

  • Date Range Selector: Jump to specific dates or date ranges
  • Property Filter: Show/hide specific properties
  • Job Type Filter: Display only cleaning, maintenance, or inspection jobs
  • Status Filter: View only pending, in-progress, or completed items
  • Search: Find specific reservations or jobs by guest name, property, or job ID

Actions from Schedule

  • Click reservation to view guest details
  • Click job to view/edit job details, assign staff, mark complete
  • Create new job directly from calendar (click date/time slot)
  • Reschedule jobs by canceling and recreating them (drag-and-drop is intentionally not supported to prevent accidental changes that could affect pro notifications and availability)
  • Export schedule to external calendar (iCal, Google Calendar)

Integration Points

  • Reservations automatically sync from PMS/channel integrations
  • Jobs auto-generate based on reservation checkout times
  • Maintenance jobs appear when scheduled from Maintenance section
  • Recurring tasks populate automatically based on settings