TIDY Concierge

Concierge

TIDY Concierge

The Concierge combines our AI agent with 24/7 humans to help.

Checklists

At a high level, here is how it works.

Checklist setup overviewChecklist customizationChecklist example
  1. You set up the rooms in your house.
  2. You can start with what is most popular for similar houses.
  3. You customize each checklist the way you want.

Checklists

Checklist items are organized into checklists. You can have many checklists per address, and you can assign a different checklist for each job. Or have it default to one checklist each time.

Adding Checklists

Tap the "Add" in the "Checklists" section and you should see an option to add a new checklist.

Add checklist interface
  • Select the address to add your checklist
  • You can copy from another address if you'd like
  • Add a name to the checklist
  • Click on the "Add Checklist" button.

Adding a description

You can add a description to your checklist with overall information about what it covers. The description can be added, edited, and deleted as needed.

Add description to checklistDescription field example

Turning Off Checklists

First, we will note that it is no problem if you don't want to use checklists. In fact, this is what we recommend if for any reason you don't like them. Here is where to do that:

Turn off checklists setting

Just uncheck the box that says "Use Checklists" at the property.

Cards

We recommend first making sure you have the right rooms in your house before editing any checklist items. If the cards are wrong, it can confuse your Pros.

Adding/Editing Cards

To do that, go to the "Checklists" section of the app and select one of your checklists.

Select checklist to edit

You can add cards by tapping the "+" button.

Add new card button

Card Photos

Card photos are good to show what a room looks like or other information that isn't related to some specific checklist item (you can add Photo Notes on a checklist item, which is better for that).

To add a photo to your card, tap on the card you wish to update and then on "+Add".

Add photo to card

Mark Rooms as "Do Not"

In the room settings, you can also indicate that you "Do Not" want someone to clean or do anything in a room. For example, if you have an office that you never want someone to go into, it's best to add the room but label it as "Do Not" and add a photo of the door so they know what to avoid.