Guidebook

A guidebook is the digital welcome book for a property — Wi-Fi details, check-in and checkout steps, house rules, appliance how-tos, and local recommendations — that guests can pull up on their phone. It answers the questions that would otherwise become messages.

A Guidebook Per Property

Each property has its own guidebook. From the list you can see, per property:

• Contact collection — whether the guidebook captures guest contact details (enabled or disabled).
• Upsells — any add-ons offered to guests through the guidebook.

Why Guidebooks Help

• Fewer repetitive messages. Guests self-serve the common questions.
• More revenue. Contact collection feeds direct bookings, and upsells turn a good stay into extra income.
• Better stays. Clear instructions and local tips lift your reviews.