TIDY Concierge
The Concierge combines our AI agent with 24/7 humans to help.
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Tenant Portal
Every guest and tenant gets their own tenant portal — a simple app where they can pay rent, submit maintenance requests, and view their lease. It gives residents a self-service home base and keeps their requests flowing straight back into TIDY.
What Tenants Can Do
- Pay rent — settle what’s due, which posts to their lease ledger automatically.
- Submit maintenance requests — report an issue, which comes into your operations to triage and schedule.
- View their lease — see their agreement and the basics of their tenancy.
Sharing the Portal
Each tenant has a stable, tokenized link to their portal. You can copy it or send it via Messages from the tenant’s contact record, or copy it straight from a lease ledger. The same link keeps working, so a tenant can bookmark it.
No personal data in the link. The portal link uses a secure token rather than personal information, so it can be shared safely and resolves to the right tenant and lease without exposing private details in the URL.