Maintenance Agent

The Maintenance Agent is an AI-powered assistant that helps you manage property maintenance proactively. It tracks issues, schedules repairs, and ensures your properties stay in top condition.

What the Maintenance Agent Does

The Maintenance Agent transforms reactive maintenance into proactive property care. It can:

Track maintenance items - Monitor all reported issues and their status across your portfolio
Prioritize repairs - Assess urgency and impact to help you address the most critical items first
Schedule maintenance - Book repair jobs with appropriate pros at optimal times
Coordinate with reservations - Schedule work around guest stays to minimize disruption
Follow up on repairs - Ensure maintenance items are actually resolved
Suggest preventive maintenance - Recommend routine maintenance based on property assets and schedules

Issue Detection: The agent can identify maintenance needs from pro reports, inspection photos, and guest messages, automatically creating maintenance items for your review.

How It Works

The Maintenance Agent operates continuously to keep your properties maintained:

Issue Collection - Gathers maintenance reports from multiple sources (pros, guests, inspections, sensors)
Categorization - Classifies issues by type, urgency, and required trade
Planning - Suggests action plans including timeline, budget, and recommended pros
Scheduling - Books maintenance jobs when approved, coordinating around property availability
Verification - Confirms repairs are complete and issues are resolved

Configuring the Maintenance Agent

Customize how the Maintenance Agent handles your properties:

Auto-scheduling rules - Define which issue types the agent can schedule automatically
Budget thresholds - Set limits for automatic approval of repair costs
Preferred vendors - Specify which pros to use for different repair types
Urgency definitions - Configure what constitutes emergency vs. routine maintenance
Notification preferences - Choose which issues need your immediate attention
Preventive schedules - Set up recurring maintenance reminders for HVAC, pool, etc.

Viewing Agent Activity

The Maintenance section shows all tracked issues, their status, and the agent's activity. You can see what the agent has scheduled, what's pending review, and the full history of resolved items.

Manual Override

All maintenance items remain under your control. You can reassign issues, change priorities, cancel scheduled repairs, or handle items manually. The agent respects your decisions and updates its recommendations accordingly.

Key Benefits

Proactive maintenance - Address issues before they become expensive problems
Faster response times - Automatic scheduling means repairs happen sooner
Better organization - All maintenance tracked in one place with clear status
Reduced guest impact - Smart scheduling minimizes disruption to stays
Cost control - Budget visibility and approval thresholds prevent overspending
Property value protection - Regular maintenance preserves your investment