TIDY Concierge

Concierge

TIDY Concierge

The Concierge combines our AI agent with 24/7 humans to help.

Restocking Agent

The Restocking Agent is an AI-powered assistant that monitors your property inventory and automatically handles reordering supplies. Never run out of essentials or waste time on manual inventory management.

What the Restocking Agent Does

The Restocking Agent keeps your properties fully stocked without constant oversight. It can:

  • Monitor inventory levels - Track supplies across all your properties in real-time
  • Predict usage - Use reservation data to anticipate when supplies will run low
  • Generate restock orders - Automatically create orders when items hit reorder thresholds
  • Coordinate delivery - Schedule restocking to happen at optimal times
  • Alert on shortages - Notify you immediately if supplies are critically low
  • Track spending - Monitor restocking costs across your portfolio

Smart Ordering: The agent learns your usage patterns over time and adjusts reorder points to minimize both stockouts and excess inventory.

How It Works

The Restocking Agent operates based on your inventory settings and usage data:

  1. Inventory Tracking - Pros report supply levels after each job, and the agent maintains running counts
  2. Usage Analysis - The agent calculates consumption rates based on job history and guest stays
  3. Threshold Monitoring - When items approach your configured reorder points, the agent prepares orders
  4. Order Generation - Creates orders through your preferred suppliers or flags items for manual ordering
  5. Delivery Coordination - Schedules restocking jobs to receive and place supplies at properties

Configuring the Restocking Agent

Set up the Restocking Agent for each property:

  • Supply list - Define which items to track (toiletries, cleaning supplies, linens, etc.)
  • Reorder thresholds - Set minimum quantities that trigger reordering
  • Target quantities - Specify how much to order when restocking
  • Preferred suppliers - Connect your supplier accounts for automatic ordering
  • Budget limits - Set spending caps per property or overall
  • Approval rules - Choose which orders need your approval vs. automatic processing

Viewing Agent Activity

Access the Restocking section to see current inventory levels, pending orders, and restocking history. The agent provides a dashboard view of all properties so you can spot issues at a glance.

Manual Override

You can manually adjust inventory counts, cancel pending orders, or place orders outside the automated system. The agent will incorporate your manual actions into its tracking.

Key Benefits

  • Never run out - Automatic monitoring ensures supplies are always available
  • Save time - Eliminate manual inventory counts and ordering
  • Reduce waste - Order only what you need, when you need it
  • Better guest experience - Fully stocked properties mean happier guests
  • Cost visibility - Track exactly what you spend on supplies across properties