Defining Your Job Request Strategy

TIDY should support any job request strategy that you like, TIDY does not apply any subjective opinion on how you should make requests. If you ever have some need that you can't figure out, let us know. Inside the app, we have the following objective criteria.

These are the possible ways to sort or filter:

• pro_review_percentage (integer)
• pro_review_count (integer)
• pro_block_percentage (integer)
• pro_block_count (integer)
• pro_jobs_completed (integer)
• pro_retention_rate_% (integer)
• pro_job_cancellation_rate_% (integer)
• pro_job_cancellation_rate_<24_hours_% (integer)
• pro_last_job_status (complete, cancelled, no_show)
• pro_distance_from_location (integer)
• pro_gender (male,female)
• pro_id
• pro_rate
• my_target_budget
• my_unused_budget

So to define your ruleset, you can list your job request in the order you want requests to go to pros. You can use the operators:

• >
• >=
• =
• <=
• <
• AND
• OR
• ASC
• DESC
• THEN - "Then" defines groups, when to move onto the next step.
• wait_min - for waiting a defined period of time
• wait_percentage - for waiting a percentage of the time remaining

For each job you can set rules for:

• Primary - these are people you expect to do the job
• Standby - these are people you don't expect to do the job but are on standby in case
• Reserve - this budget is for tips reimbursements, and more

So an example might be:

PRIMARY (slots=2)
// for pros you want on a job. Add more slots if you want more pros to fill them.
pro_id 849
THEN
wait_percentage 20
THEN
pro_review_percentage >80%  AND pro_review_count > 10 AND pro_rate<0.7*my_target_budget
THEN
wait_min 10
THEN
pro_review_percentage >50%  AND pro_review_count > 5 AND pro_rate<1.0*my_target_price
// if you find a match, you will automatically assign that pro to your job at the pros rate
STANDBY
// for pros that you want on standby
pro_review_percentage >80%  AND pro_review_count > 10 AND pro_rate<0.7*my_unused_budget
// if you find a match, you will automatically assign that pro as a standby for your job at the pros rate

RESERVE
// for tips and reimbursements
my_unused_budget

// use this if you want to hold some funds until deciding later to pay (for example, wanting to budget for a tip, but send later)

Uploading your custom strategy is great to make sure your needs are met. If you need help with this, talk to an account manager.