For our 5.1 release, we have focused relentlessly on making the Schedule section of the app faster to use. Property Managers have told us time and time again that speed matters to them. While or 5.0 release improved loading times by most pages up to 90%, we knew we had more work to do on the Schedule section. They want to be able to assign jobs with a tap, see what is going on across their properties, and take actions with fewer steps. This is always a challenge, because each property manager works with their pros in unique ways, meaning there is no 1 size fits all answer. TIDY is so powerful and helpful, that making it easier to use was a huge challenge, one that we are very proud of.
We are excited to announce the launch of TIDY 5.1, where we have reduced the number of clicks to take common actions by up to 80%.
TIDY 5.1 includes:
Most actions can be taken from the Schedule Page, without going to a new page.
The Schedule page is now more information dense, so you can see more of what is happening across all your properties. Job statuses are more detailed, and icons visually show the status.
Some job changes can be made with just a tap, without even opening the job.
Here is how this looks in practice:
Our upgraded card types show more information from job type, status, time, pro, and vidual icons.
Tapping now brings up a side view for more details, so you don't need to leave the page to make most changes. Assigning can be done with just 1 tap, using our "Smart Suggestions" powered by TIDY AI. We review your past decisions, and suggest what you may want to book. This makes it easier for you to make requests, but of course its all easily changed too.
Booking or requesting times is now easier, from the siderail. We show inline recent pros you have worked with, so you can more easily see their schedules to book them or request times from them.
For many jobs, you can now easily toggle information without having to even pop a side panel. Just tap the dropdown and pick a new pro.
We also fixed over 40 bugs in the scheduling process, and generally made sure things were smooth and fast. We are proud of this release, but we aren't done yet! Our 5.2 release has even more changes to the schedule page based on over 100 hours of user feedback. Not everything made the cut for this version, but there is more to come. If you have any suggestions at all, please let us know how we can improve the Schedule page, or any page.
Migrating from Breezeway to TIDY: Differences and New Features
For property managers considering a migration from Breezeway to TIDY, understanding the key differences and new features available in TIDY is crucial. This overview will help highlight what changes to expect, focusing on features, task management, communication, and automation to help ensure a smooth transition.
Similarities between Breezeway and TIDY
Property and Reservation Management: Both platforms use similar terminology for properties and manage guest reservations effectively, including support for long-term rentals.
Key Term Differences between Breezeway and TIDY
Tasks vs Jobs/Issues: Breezeway calls things Tasks, while TIDY calls them Jobs or Issues. With TIDY, a Job is a thing to be done by a pro. Issues are a way to track jobs, groups of jobs, damage reports, and other things internally. These are mostly language differences, but they are important to be aware of as you transition.
Templates vs To-Dos: Breezeway uses templates at the account level, requiring application across all properties. TIDY allows for more customization with property-specific lists and templates, facilitating tailored and reusable checklists.
Guest SMS Numbers: While TIDY does not offer guest messaging (we believe most people should use their PMS system for all guest-related communication and leave the cleaning and maintenance to us), TIDY does allow you to generate an SMS hotline for guests and tenants to use to report issues, such as emergency maintenance. When they message in, it creates a message you can see. Then, you can apply workflows automatically to it, including having it go through our human concierge.
New Features in TIDY
Assignment and Vendor Management: TIDY introduces flexibility in assigning work to outside vendors, unlike Breezeway's employee-centric model. With TIDY, property managers can send job requests and view vendor availability, supporting a more dynamic workflow.
Priority and Workflow Automation: TIDY enables property managers to set priority lists and automate workflows, offering a system for managing tasks and vendor assignments.
Integrated Messaging: Seamlessly communicate with all your pros and vendors, even if they don't use the app! TIDY offers messaging features in all plans, including the ability to message pros via SMS and collect their responses, trigger workflows, and more.
Inventory Tracking: Track inventory of items like soaps and toilet paper.
Maintenance Plans: Set up maintenance reminders and schedules in TIDY. This is suitable for preventative and recurring maintenance tasks. Generate issues from these as you see fit, or automate it. AI reminders and suggestions help keep you on track.
Billing and Time Tracking: TIDY provides billing and time tracking capabilities for jobs, aiding in payment processing and payroll management.
Virtual Inspections: An exclusive feature in TIDY, enabling virtual or remote inspections with before and after photos or videos.
Concierge Service: TIDY's concierge service acts as an extension of the property manager's operations team, offering support and customization to meet specific needs.
Human-In-The-Loop Workflows: TIDY's concierge will perform human tasks for you, such as reviewing jobs, compiling reports, and triaging issues.
Automations and Advanced Workflows: TIDY surpasses Breezeway with its ability to create automated triggers and actions for various operational tasks, including concierge tasks that involve human oversight for more complex decisions.
Migration Made Easy
TIDY aims to make migration easy. We can assist with converting templates to to-dos, updating your property information, and training your pros. TIDY will do as much as possible to assist you.
Conclusion
Migrating from Breezeway to TIDY presents property managers with advanced features and customizable options designed to streamline operations, enhance communication, and automate workflows. The shift towards TIDY is beneficial for those managing a mix of in-house staff and external vendors, offering flexibility, efficiency, and an integrated property management experience.
A standardized framework for evaluating and improving autonomous systems in property management
We are excited to announce the release of our Autonomous Cleaning and Maintenance Management Benchmark as an open source project. This benchmark provides a comprehensive checklist of key capabilities required for systems managing cleaning and maintenance operations autonomously.
Why An AI Benchmark for Cleaning and Maintenance Management?
We at TIDY feel like we are close to fully automating cleaning and maintenance management, so no human is required. We expect to achieve roughly human level cleaning and maintenance management by the end of 2025, and superhuman by the end of 2026. Our approach of having humans in the loop allow us to serve customers as if AI is ready, and deeply understand the remaining issues. As we get close to and surpass human level, we expect to see more edge cases come up and we plan to add the missing pieces to this benchmark. We could be wrong on the dates, but after 10 years in the business we seem close.
We are throwing down a challenge to the industry. We are happy to compete and figure out how to create completely autonomous cleaning and maintenance operations.
What Is This AI Benchmark for Property Management?
The benchmark outlines the critical features that a fully autonomous cleaning and maintenance management system should have. While actual cleaning and maintenance tasks may still require human work, the focus here is on automating complex coordination—managing vendors, scheduling, quality control, compliance, and overall business operations.
To be effective, a system must handle both routine operations and unusual or emergency situations. The checklist details standard features and challenging edge cases, such as:
Basic scheduling and vendor coordination.
Handling emergency situations.
Managing multi-party disputes without human intervention.
Key Components of the Benchmark
The benchmark is divided into eight main categories:
Property Understanding: Create a digital twin by mapping property data, assets, surfaces, and more.
Task Requirements: Define and manage work needs based on property details and client preferences.
Vendor Management: Coordinate service providers with cost and timing optimization.
Schedule Management: Handle job scheduling and manage unexpected edge cases.
Quality Control: Verify that work is completed to the required standards.
Property Updates: Keep records updated with completed work, inventory changes, and property conditions.
Financial Operations: Manage all aspects of payment processing.
Third-Party Integrations: Seamlessly connect with external systems.
These categories help companies:
Assess their current level of management automation.
Identify gaps in their autonomous capabilities.
Plan development roadmaps to increase automation.
Benchmark against industry standards.
Validate systems against real-world edge cases.
Each category includes detailed criteria to ensure systems can handle tasks without human intervention. While it's a comprehensive list, the idea is to aim for most of these capabilities—similar to a typical human performance. Achieving all could mean the system outperforms most humans.
Current v1 Benchmark Results
Here's a snapshot of how vendors have scored so far, in the v1 of this benchmark:
Note: More detailed results will be published as additional vendors participate in the benchmark.
How You Can Get Involved
Submit Your Vendor: If your system automates cleaning and maintenance management, please submit a PR. Your submission should include your system's name, a description, and a demo or another form of validation.
Improve the Checklist: We welcome improvements and suggestions. If you have ideas to make the checklist more specific or relevant, create a PR with your changes.
The Autonomous Cleaning and Maintenance Management Benchmark is designed to be a flexible and comprehensive tool for anyone looking to push the limits of automation in this industry. By open-sourcing this project, we hope to foster collaboration and accelerate innovation.
Join us in shaping the future of cleaning and maintenance management. Submit your vendor information, share your feedback, and help improve the benchmark.
Let's work together to drive the next generation of autonomous management systems.
Feel free to reach out with any questions or suggestions. We look forward to your contributions!
We've heard from many customers about the need for a better way to manage their teams and users on TIDY. Property managers want to be able to allocate specific team members to certain jobs, give others full access to their operation, and also communicate in one single place.
So now TIDY allows our clients to organize their property management by teams and users. There's flexibility and power in the different ways to do so, adding users to the account, or to a limited number of properties listed on TIDY, and sharing data to make your operations more efficient.
Basically, now you can:
Assign properties to each user to let them see their job history, maintenance records, and more.
Give people limited access to view or manage only a few addresses on your account.
Control access to certain properties or actions.
Control how jobs inside a team are billed. For example, you can specify that one group of properties uses 1 credit card, while another group of properties can use a different credit card. (still in Beta)
Generate reports by team.
Use teams to match accounting groups for exports.
Easily send messages to pros as a group, with anyone able to come in and out of the conversation.
How to Set Up Teams
We can create and add your teams for you: this is the easiest way to start and is free of charge. You can contact us through your dashboard and we'll get everything up and running. If you prefer to do it yourself, please follow the steps below:
Access your TIDY Dashboard, go to More and then Teams.
Select the option Add Team.
Name your team, and you can add a Parent Team if this team sits underneath a parent team.
Once your team is set up, you can add team members.
Once your team is set up, you can add properties to the team. This enables team members to view those properties.
How to Add Users
The process is fairly similar to creating a team, and if you need help in any way, we're here. Please see the steps below:
On the dashboard, select More on the left menu
Select Users
Click Add User
Complete the fields and note that you are able to define a password, roles, and other details as the account admin. If you want to see a detailed view of this process, please see our help docs.
We're excited to announce a major update to our Workflows feature in TIDY. Workflows already allow you to automate almost any back-office task related to cleaning and maintenance. Now, they're even more powerful and flexible.
What's New
More Triggers
Job Completion: Now you can set up a trigger for when a job is marked complete.
Guest Reservations: New trigger for when a guest reservation is created.
Time-based: Set triggers for every hour, day, week, or month at a specific time.
Filters on Triggers
Refine your triggers with filters, allowing you to specify properties or service categories.
Expanded Actions
Concierge Tasks: Our most powerful action lets you have our team do almost anything remotely.
Email Notifications: Send an email to any address.
Noteworthy Points
One trigger per workflow.
Triggers may have a delay of up to 5 minutes or more.
Example Workflows
Automate Turnovers: Book an inspection and based on the results, schedule maintenance and cleaning.
Ensure Compliance: Make sure your pro has the appropriate insurance and completes necessary forms.
Smart Alerts: Get alerts if a job is likely to clash with a guest check-in.
Why Upgrade?
This update offers enhanced customization and efficiency, enabling you to automate tasks more intelligently and free up your time for other priorities.
Learn More
For a detailed guide on how to make the most out of the updated Workflows feature, visit our Help Center.
Thank you for using TIDY. We're confident that these enhancements will provide you with an even more powerful tool for automating your back-office tasks.
New Scheduling Features to Optimize Your Job Management on Tidy!
We're pleased to announce several key updates to the Tidy platform that revolve around enhancing your scheduling capabilities. We've focused on offering more flexibility and control over how you manage your jobs, properties, and professionals within the platform.
What's New?
All Properties View
We've introduced an "All Properties" view that offers a comprehensive overview of your properties, jobs, and job requests. This simplifies managing your various tasks and assets.
Advanced Filters
Our new filtering options allow for more granular control over viewing your schedule:
Filter by Date: See jobs based on when they are scheduled.
Filter by Job Status: Sort jobs by their current status (in progress, completed, etc.)
Filter by Service Type: Narrow down jobs by categories like cleaning, handyman, and inspection.
Filter by Property: Focus on jobs related to specific properties.
Filter by Pro: View jobs assigned to particular professionals.
Improved Actions
You can now select any address to see all related jobs. From there, you can add new jobs, cancel existing ones, or perform other actions specific to that address.
Benefits
Efficiency: Save time with the bird's-eye view and advanced filters.
Control: New filters and actions put you in the driver's seat.
Visibility: Get a complete overview of your properties and jobs, all in one place.
How To Get Started
These updates are available now and can be accessed directly from your Tidy dashboard. For a more detailed walkthrough, you can refer to our help center article: Tidy Scheduling Help Center
Conclusion
We believe these new scheduling features will significantly aid you in managing your tasks and properties more effectively. As we continue to enhance the Tidy platform, your feedback is crucial for us to deliver what you need. Feel free to share your thoughts or questions.
More than $1T is spent annually on cleaning and maintenance. These markets have been relatively unchanged for many years, deploying only small incremental technology changes.
However, there is a seismic shift about to happen in the market. The combination of software, AI, and robotics will dramatically disrupt the market in ways that are difficult to anticipate. Self-driving cars, generative AI, large language models, and AI image/video understanding are all improving at a breathtaking pace. These rapid improvements are about to impact cleaning & maintenance in ways that most people miss. Let me explain how I see this shaping over the next few years.
Cleaning & Maintenance Are Technology Problems
From first principles, cleaning & maintenance are mostly hard technology problems. This is something few people believe! However, if you look deeply at the fundamentals of the problem, you can see a pyramid of technical challenges:
To do cleaning and maintenance well, you need to solve these problems generally from the bottom of the pyramid up to the top.
Understand the Property's Current State
People managing a property and service providers do a lot of labor to figure out what is physically at a property.
How many rooms does it have? What is the roof/floor made out of? When were they last serviced? What is the make/model of the appliance there? How dirty are things?
These kinds of questions are currently not tracked at all by most people in any kind of software tool. When new people arrive at a property, they must relearn all this.
Smart AI software tools and sensors will improve this process. Creating "digital twins" of properties allows people to visualize and track each property's current state in a more intuitive and "gamified" way. This is like implementing a "medical record" of the home, tracking what was there and what was done. The medical record analogy is a good one. Many healthcare professionals resisted moving to electronic medical records, but by making the move, you unlocked giant levers for data mining and improving care. In the same way that the medical field benefited from electronic medical records, property managers can benefit from a digital record of the property.
Extract the Client's Ideal State
If you gave 2 people the same physical property, each would want things done differently. In fact, many people (homeowners, renters, property managers) don't actually know what they want. To get this information, you need to ask intelligent contextual questions to help them discover & articulate what they want. The process to get this from customers should not be having them fill out a giant questionnaire. Such a form couldn't cover all of the scenarios anyway.
Instead, you need to combine information about the specific property, what others like doing, and what else the client has done to make suggestions to the client. Then you collect feedback from the person to update your model of what they actually want. This process is effectively reinforcement learning, and a combination of AI and traditional software are both valuable and necessary here.
Extracting the client's ideal state requires a well-crafted design process to succeed. Leveraging learnings from the mobile gaming community is likely necessary. People don't like filling out forms but happily fill out things for gaming.
Diagnose How to do the Work
Diagnosing something is effectively trying to figure out how to get from the current to the ideal state. Diagnostics is always complex. There are many possible environments and situations. Most people use limited experience and rough heuristics to diagnose issues. But software is getting much better at this fast.
AI-based medical diagnoses are in real-world use now at places like the Mayo Clinic, which has a rules-based AI engine for accurate disease diagnosis. Deploying a similar AI model, but trained for property diagnoses, is technically possible today, although challenging! The main issue is the need for more data about current and ideal states.
Coordinate Materials, Workers, & Info
Coordinating resources with software to complete cleaning & maintenance was not really possible before smartphones. Now it's technically possible but challenging. In practice, the real world is always messy. You need a ton of features to handle the enormous range of potential scenarios that can occur.
Not everything can be deterministic, either! Many things depend on ranges of probabilities to make decisions. For example, when should you notify the client when a cleaner is having an issue and may not make it? Such a simple question varies on the context. If someone is going to be able to come, and you need a minute to check, you should wait a minute. What is the probability that someone else can help? What is the timeline in which we will know more? What are the client's preferences around this type of thing? What kind of client is this? You end up with thousands of potential options for such a simple question. Almost every question relating to cleaning and maintenance has such hidden complexity.
Administrating cleaning and maintenance involves a lot of work with scheduling, communication, accounts payable, issue tracking, inspections, quality control, and payments. These are the most "traditional" software problems of all the problems listed. There are maybe a dozen administrative tasks, each of which has horizontal software providers. Someone trying to solve the vertical stack of cleaning and maintenance must do all these things well. These represent a reasonably known set of problems to work through, but it takes years of work to get it done right!
Do the Physical Work
To do physical labor, right now, humans are the only option. But robots are becoming more capable and will eventually do most labor. I'll discuss this more below.
How Robots Change This Market
Today, humans do most of the physical work in cleaning & maintenance. This will change with robots, which do not need to be perfect to provide value. Here are the stages I see of autonomous cleaning & maintenance:
Phase 0: Little-To-No software
This is the state of the industry today. Software is a minor piece of cleaning & maintenance.
Phase 1: Software & AI to Superpower Humans
This is the phase in which a few companies operate today: making humans smarter with software and AI. This phase will also see a wider sensor deployment to proactively and remotely identify issues.
As we build tools to help coordinate & improve human labor, we as a society are also making progress in robotic labor. Even if we magically had capable robots tomorrow, for them to be successful, we would need things like:
Maps of the customer's properties
A list of what the client wants
Instructions on how to deliver it
Administrative and coordination tasks
In other words, our progress to supercharge humans helps us progress toward a future involving robots. There is a lot of overlap. This allows us to provide value to customers and progress toward applying robotics to cleaning and maintenance without high-risk robotic work.
Phase 2: Human-Robot Hybrid Operations
The next phase is "Human-Robot Hybrid Operations". This phase is where a human is on-site with one or more robots. Robots can focus on what they are best at, allowing humans to handle the many edge cases that can occur. Having robots help humans is a dramatically easier problem to solve than "robot-only" operations.
A Human-robot hybrid model does not work for cars because you need an expensive human and an expensive robot to do the same task. But it is a great model for cleaning & maintenance! Even if the robot can only do a few tasks, it is still freeing up human time and providing value.
This phase will transform this industry because:
Here we begin the process of increasing quality and reducing cost simultaneously. This has never been possible in cleaning & maintenance.
The winner of Phase 2 is likely to be the dominant player in Phase 3 and beyond.
Robotic labor may start as early as 2025, and I expect Phase 3 to last at least 20 years.
Phase 3: Remote Pilot Robots
The next phase of autonomous cleaning & maintenance will be when robots are mostly autonomous with a remote pilot. This phase will occur when the robot can physically get to the property and do all the needed tasks but can't always do it right.
Robots don't need to do everything autonomously. They can rely on a remote pilot for tasks or edge cases. Autonomous service robots can handle latency safely in many situations because stopping for a few seconds is okay when cleaning a home. This is different than the self-driving car market, as cars need to act in milliseconds to avoid accidents.
A single remote pilot could assist customers globally from a single call center at this phase. The economic difference between fully autonomous and remote-piloted robots is likely to be small and diminishing over time, even if the robot needs a lot of supervision.
Phase 4: Fully Autonomous Robots
In this phase, robots will do almost all the physical labor. It's hard to say whether the physical form here is something like Rosie the Robot or a fleet of robots. No matter the form, the intelligence required is close to AGI and will take a while.
But we can make some reasonable predictions about these robots today. They are likely to be expensive at the beginning. Most customers will use them for a limited time each day. A customer using them 2 hours a day would still have 22 unused hours of operation. So it's most likely that most customers will not own these. Rather, they will use a shared service that manages and maintains the robots and provides them in an on-demand and scheduled fashion.
Summary
We intentionally designed TIDY to win big when this seismic shift occurs. The shift may happen much more suddenly than most people expect. For example, Tesla's target release date for its Teslabot is 2027. This could trigger the robotic change. We think the right focus for today is on applying software and AI to cleaning & maintenance. This helps us progress towards a robotic future with low risk and provide customers value.
When this robotics shift does occur, things will progress quickly. 5 years after the launch of robotics in the home, the big winners and losers may already be settled. Google was founded less than 5 years after the open web (Netscape). This is why making progress here is essential. The rewards are enormous, as this change will cause this $1T industry to consolidate into a few dominant players. There is likely one or more trillion-dollar companies made here.
More importantly, this change will dramatically improve society. By making high-quality cleaning & maintenance available to everyone, the world will be better and one step closer to a post-scarcity society.
Integrate TIDY and Lodgify for Easy Rental Cleaning Management
If you are a vacation rental owner or manager, you know how important it is to keep your properties ready and clean for guests. However, managing the booking process can be challenging, especially if you have multiple rental properties to take care of. Additionally, scheduling reliable cleaning services that help you ensure the best possible experience for your visitors is no easy feat, yet of the utmost importance.
Luckily, integrating TIDY and Lodgify is a game-changer for rental businesses, helping you easily manage the entire rental and cleaning process. In this article, we'll discuss the many benefits of integrating TIDY and Lodgify, and show you how to do it in a few simple steps.
Benefits of Integrating TIDY and Lodgify
Both TIDY and Lodgify bring many benefits to rental property owners. TIDY is a cleaning management software that connects property managers with professional cleaners who can handle their rental cleaning needs. Lodgify is a property-management software that helps you create and manage your own vacation rental website, accept online bookings, and sync your calendars with other booking channels like Airbnb.
Integrating TIDY and Lodgify together is a game-changer, making a full-service rental management solution. With TIDY and Lodgify integrated, property managers can enjoy the following benefits:
Simplified Rental Cleaning Management
Keeping your rental properties clean for every stay is one of the most important steps in managing a rental business. However, maintaining regular, reliable vacation rental cleaning during the short turnover window between guest bookings is a challenge for business owners. That's where TIDY comes in.
TIDY helps you find the best property management cleaning services in your area and book them with ease. With TIDY, you can easily schedule, track, and pay for your cleanings through our app or website. You can also customize your cleaning preferences, add special instructions, and communicate with your cleaners directly. TIDY's platform connects you with next-day service providers for:
House Cleaning
Pool cleaning
Carpet cleaning
Window washing
Lawn & garden care
Junk removal
Pest control
Pressure washing
Tree trimming
Inspections
Maintenance
Trash services
For any physical management your property needs, TIDY is here to help. It's the ultimate platform for ensuring your property is in tip-top shape before each new stay.
When integrated with TIDY, Lodgify's software also helps to make property cleanings a breeze. Lodgify's platform lets you manage your reservations, guests, payments, and reviews all from one dashboard. When connected to your TIDY account, you can integrate your cleaning services with your existing calendar, automatically scheduling cleanings after checkout.
The two platforms together also let you receive notifications when your cleaners start and finish their jobs — plus get photos of the cleaned property. This way, you can rest assured that your properties are always clean and ready for the next guest. This simplified, automated property management solution saves you time, money, and hassle, so you can focus on growing your business.
Increased Occupancy and Income
With traditional property management methods, owners have to leave a significant amount of time between bookings to get each stay ready. Now, the integration of TIDY and Lodgify helps property owners turn over their rentals as fast as possible.
With this reliable and consistent commercial cleaning service, you can reduce your turnaround time and offer more availability to your potential guests. This lets you boost your occupancy rate and maximize your income. Plus, you'll save costs from having one or multiple long-term cleaning partners, increasing your potential revenue even more.
Knowing you can host as many guests as possible makes it easier to optimize your pricing strategy and adjust your rates based on demand, seasonality, and competition. Plus, the better cleaning — and increased amount of guests — means you will receive more and better reviews for your short-term rentals. These powerful tools can add a lot of value — literally — to your rental business.
Access to an Extremely Powerful Suite of Tools
Integrating TIDY and Lodgify also gives you access to an extremely powerful suite of tools that can help you grow your rental business even further.
For example, TIDY's features let you manage your cleaners, monitor their performance, rate their work, and tip them accordingly. You can also use TIDY's analytics to track your cleaning costs, frequency, duration, and quality to further optimize your cleaning strategy. TIDY also lets you message directly with cleaners to ensure clear communication and that they meet your needs.
Lodgify's platform features tools for creating a stunning website for your rental business, accepting online bookings directly from your guests, and syncing your availability with other channels. You can also use Lodgify's marketing tools to promote your website, generate more traffic, and increase your conversions.
Integrating TIDY and Lodgify lets you leverage the best of both platforms and take your rental business to the next level. The two platforms seamlessly integrate together to provide the ultimate solution for hosting multiple rental properties. They empower you to manage all the calendars, booking, cleaning, reviews, and more for each property in one space.
Enhanced Booking Management
With the two platforms together, property owners can easily manage all of their reservations from one place, whether they come from their own website or other channels like Airbnb. From TIDY's and Lodgify's unified dashboard, you can view one booking calendar for all of your upcoming stays. Here, you can also manage any cancellations, confirmations, payments, and reviews.
The two platforms also let you communicate with your guests before, during, and after their stay. And you can send them automated messages, confirmations, invoices, and reminders.
You can also collect payments securely through Lodgify's payment gateway or integrate with other payment providers like Stripe or PayPal. This streamlined booking management solution provides a hassle-free experience for you and your guests, enhancing the professionalism of your rental business.
Steps to Integrate TIDY and Lodgify
It's clear that TIDY and Lodgify are each powerful platforms in their own right. But together, they're revolutionary. And combining them is easier than you think. Here are the steps to integrate your TIDY and Lodgify accounts:
Create a TIDY Account
The first step is to create a TIDY account if you don't already have one. To do so, sign up for free on the TIDY website or download the TIDY app on your iOS or Android device. Then, you will need to provide some basic information about yourself and your properties, such as your name, email address, phone number, location, number of bedrooms, bathrooms, etc.
You will also need to choose the right plan for you based on the number of properties you own. The plans range from $0 to $10 per unit per month. Confirm your account via email, and you are good to go.
Create a Lodgify Account
The next step is to create a Lodgify account (if you also don't yet have one). You can sign up for a free trial on the Lodgify website, or speak with a representative to decide the best plan for you. You will also need to provide some basic information about yourself and your properties. You may need to wait for the company to verify your information, and then confirm your account via email.
Link Your TIDY and Lodgify Accounts
Once you have your accounts, you'll need to link them so they can communicate with each other. To do this, simply follow these steps:
Log in to your TIDY account on the web or app.
Go to the "Integrations" page and click on the Lodgify icon.
Enter your Lodgify username and password and click "Connect."
Select the properties you want to sync and click "Save."
That's it! You have successfully integrated TIDY and Lodgify. You can now see your Lodgify calendar on your TIDY dashboard and automatically schedule cleanings after each checkout.
Schedule a Cleaning
The final step is to schedule a cleaning for your properties. You can do this in two ways:
Automatically: You don't need to do anything if you have linked your TIDY and Lodgify accounts. TIDY will automatically schedule a cleaning for your properties after each checkout based on your preferences. You can also adjust the cleaning time, frequency, and duration as needed.
Manually: If you prefer to schedule a cleaning manually, you can do so by logging into your TIDY account and clicking on the Schedule button. Choose the property, date, time, and cleaner you want. You can also add any special instructions or requests for your cleaner.
Once you have scheduled a cleaning, you can track its status, communicate with your cleaning team, and receive photos of the cleaned property on your TIDY dashboard.
Congratulations, you've now integrated TIDY and Lodgify together. Now you can optimize your entire rental management process, enhance guest experiences, and grow your business operations.
How Does the Integration Work?
TIDY and Lodgify have collaborated to make the integration between the two platforms work seamlessly. After you integrate your accounts, TIDY pulls all your listings from Lodgify and creates them as properties in TIDY. Then, when a new guest reservation appears on your Lodgify account, it's also automatically added to your "Reservations" tab within TIDY.
Now TIDY knows the reservation details and when to automatically book a cleaning between guests' check-in and check-out. The turnover cleaning follows any instructions you set under "Automatic Booking." Your selected "Pros," or professional cleaning crew, can still accept each job as usual.
Once a Pro is assigned the job, they will receive your instructions and cleaning procedures, access the To-Do List (if you have one), and communicate with you through TIDY. The app will notify you according to the notification settings you determined under preferences. The Pro will also send you photos of updates through TIDY. And just like that, your property is ready for the next guest.
You can then continue managing your properties on the Lodgify platform, automatically or manually setting up cleanings as needed. Both TIDY and Lodgify have 24/7 customer service to address your needs or concerns throughout the entire hosting journey.
How Automatic Booking Works
Automatic booking is a valuable tool that all hosts should consider. The integration between these platforms makes automating the majority of your hosting process easier than ever.
Automatic booking works by TIDY identifying each new guest reservation from your Lodgify account, and automatically adding it to your "Reservations" tab in the TIDY app. Then, once the check-out notification occurs, TIDY automatically requests a turnover cleaning, following the instructions you set under "Automatic Booking." Your pre-selected Pros will then be on their way to getting the job done.
Now, you can sit back and relax while your Pros send you live tracking of tasks in the TIDY app, along with photos of the progress or the final result. You can also communicate with them directly in the app to ask questions or let them know about any concerns. This process continues for each booking, making the cleaning process completely automated.
TIDY also offers a 100% satisfaction guarantee, meaning there's no need to worry about any errors.
Elevate Your Rental Cleaning Management Today
As you can see, integrating TIDY and Lodgify can bring many benefits to your rental business.
You can simplify your rental cleaning management, increase your occupancy and income, access an extremely powerful suite of tools, and optimize your booking management. The two platforms help you save time, money, and hassle by outsourcing your cleaning tasks to professional cleaners who know how to make your properties shine.
If you're ready to elevate your rental housekeeping operation, consider using TIDY. TIDY makes cleaning your rental properties easy, letting you manage each cleaning from anywhere in the world. With TIDY, you're sure to take your rental property business to the next level. In fact, TIDY can create an added value of $3,000 per property per year with our revolutionary cleaning management tools.
See for yourself how Lodgify and TIDY can optimize every aspect of your hosting experience. Sign up for TIDY today to learn what makes us the preferred cleaning service provider for rental property hosts.
As a manager of multiple rental properties, you understand the importance of maintaining a clean property for every new guest or tenant. However, managing the cleaning, maintenance, and upkeep of numerous properties can be a significant challenge, especially when dealing with dozens or even hundreds of units.
If you're tired of the endless phone calls and coordination with multiple cleaning service providers, it's time to consider integrating TIDY with your rent management software. TIDY simplifies the process of finding and hiring cleaning teams worldwide, helping rental owners automate the entire turnover cleaning process.
Rent Manager is a leading software solution for rental property owners, offering a unified platform to manage all properties from a single interface. With Rent Manager, landlords can easily track rental information, accounting, utilities, and generate comprehensive reports.
When TIDY and Rent Manager work together, they create a comprehensive rental management solution that can significantly benefit property managers. Here are some of the key advantages:
Centralized Reservations Management
One of the primary benefits of integrating TIDY and Rent Manager is the simplified reservations management. Property managers can view all their bookings directly on TIDY and sync rental listings from platforms like Airbnb or their own website. This integration allows you to schedule necessary cleaning and maintenance services in accordance with your booking calendar.
You'll have access to a unified calendar displaying all scheduled bookings, cleanings, and maintenance services. Additionally, you can manage other aspects of guest bookings, including cancellations, payments, confirmations, and reviews.
The TIDY dashboard enables seamless communication with guests or tenants before, during, and after their stays through live chat or automated messages, such as confirmation reminders. You can even accept payments through the TIDY platform, making it a comprehensive booking management solution. Combining TIDY and Rent Manager provides a hassle-free experience, allowing you to automate your rental management process and focus on business growth.
Property owners can link their existing databases and rental calendars with their cleaning service schedule. From your TIDY account, you can then hire cleaning and maintenance services for one-time or ongoing periods.
With TIDY's automatic cleaning option, you can set your preferences for cleaning, provide cleaning instructions, and select your preferred cleaning providers. TIDY will then automatically schedule professional cleaners for your unit(s) after checkout. You'll receive live updates throughout the cleaning process and can communicate directly with the cleaners.
TIDY also allows you to schedule cleanings manually, providing direct control for last-minute requests. You can schedule next-day cleaning or maintenance services to accommodate short-notice changes that are common in property management.
To schedule manual cleanings, navigate to the "Schedule" button on your TIDY account and select the property, date, time, and cleaner of your choice. Provide any specific instructions or requests. As with the automated option, you can track the cleaning status and communicate with your cleaning team in real time.
TIDY connects property managers with the best cleaning services in their area. Our professional cleaning partners can provide the following pre-scheduled or next-day services:
With the TIDY website or app, you can schedule, track, automate, and pay for your cleaning services in one place. You'll no longer need to contact cleaning companies directly, reducing the risk of last-minute cancellations. Even if you're in a different time zone from your rental properties, you can be confident that the cleaning process is being managed effectively.
Utilize Your Existing Cleaning Teams
Already have a network of local cleaners? TIDY allows you to invite your preferred cleaners to our platform. Simply have them create their own TIDY account and add them to your "Pros" list. This list gives your preferred cleaners priority for each turnover. If your regular cleaners are unavailable, TIDY lets you manually or automatically choose another professional to complete the job, following your vetting criteria.
TIDY also enables you to hire cleaners on short notice, offering next-day service for maintenance repairs, standard cleaning, lawn care, and more. This option is ideal for last-minute bookings, cancellations, or unexpected issues like pest control needs.
Effortless Job Tracking
Another significant benefit of using TIDY with Rent Manager is the ability to track each cleaning job in detail. Our software allows you to monitor each step of the cleaning process, including who is cleaning, what tasks are being completed, and the expected completion time. Cleaners provide live updates, notifying you of any issues, delays, or questions. You'll also receive notifications when cleaners start and finish their jobs, along with photos of the final results.
You can communicate directly with your cleaners through the app or website dashboard to address any last-minute changes or requests. With TIDY's comprehensive tracking capabilities, you can have peace of mind knowing that your property is being thoroughly cleaned.
Seamless System Integration
You can transfer all your rental booking information from Rent Manager and other property management software to TIDY in minutes. TIDY automatically adds all your Rent Manager listings to the properties in your TIDY account. When new bookings or rental agreements are added to Rent Manager, they are automatically added to your TIDY calendar, dashboard, and Reservations section. TIDY then uses these reservation and checkout details to automatically schedule cleanings between rental periods.
You can continue using Rent Manager to manage your rental property portfolio, communicating with tenants and using TIDY to schedule cleaning, repairs, and maintenance as needed. You can also send guests automated reminders of scheduled maintenance and other interruptions.
Rent Manager and TIDY also provide advanced insights when paired together. Rent Manager's accounting software allows you to manage all your finances in one place and generate auto-reports. By integrating TIDY, you can easily view receipts for all rental cleaning services.
TIDY's AI-generated insights also provide suggestions for improving your property, such as layout and turnover cleaning tips. Together, these tools help property owners optimize their rental businesses, maximize occupancy, and increase revenue.
How To Integrate TIDY With Your Rent Manager Account
Ready to experience the benefits of integrating TIDY with Rent Manager? Here are the steps to connect your two accounts:
Log Into Both Accounts
The first step is to log into your TIDY and Rent Manager accounts. If you don't have one or both accounts, you can create them quickly. For TIDY, click "Get Started," enter your information, and select the plan that suits your needs.
For Rent Manager, request a free demo of the software by clicking "Free Demo" and entering your information. After the demo, you'll receive an offer to purchase the software. Both TIDY and Rent Manager offer affordable monthly packages.
Copy the iCal Link From Rent Manager
To sync your Rent Manager booking calendar with TIDY, you'll need to integrate your iCalendar. Once logged into Rent Manager, navigate to your dashboard, find the "iCal" button in the menu, and click it. Navigate to "Share iCal link" and copy the link. Then, go to your TIDY home page.
On Your TIDY Home Page, Click on "Integrations" and Then "Add Integration"
On your TIDY dashboard, find the "Integrations" button and click "Add Integration."
Select "iCal" and Search for Rent Manager
Click the "iCal" button. You'll see a list of compatible software. Find Rent Manager and select it.
Paste Your iCal Link in the Indicated Field
When you select Rent Manager, a field for "iCal" will appear. Paste the copied iCal link and click "Connect." Your Rent Manager and TIDY calendars will sync, allowing you to easily manage your cleaning schedule for all your guest bookings.
Complete the Form With Your Property's Address
Next, you'll find a form requesting information about your property. Fill out the form and click "Submit." This information will be used to find cleaning services in your area and send them to your unit(s).
Select "Automatic Booking" and Configure It According to Your Needs
Finally, navigate to your TIDY booking settings. Select "Automatic Booking" to allow TIDY to automatically pull your listings from Rent Manager. You can also turn off automatic booking if you prefer to book each cleaning manually.
That's it! You've now integrated Rent Manager with TIDY and can continue using both platforms to optimize your rental business.
How Automatic Booking Works
All the rental information in Rent Manager is automatically transferred to TIDY. If you've selected "Automatic Booking," TIDY will manage the entire turnover process. Once a rental period is complete, whether by the end of a lease or a last-minute cancellation, TIDY will automatically send a professional turnover cleaning provider to your property.
The cleaning team will arrive at your unit and prepare it according to your preset preferences. They will also receive your preset turnover cleaning checklist to ensure every cleaning step is completed. Our turnover cleaning services include their own cleaning supplies, making the process hands-free.
You can request the same trusted cleaning partner each time or use a different service provider. You can communicate directly with your cleaners and receive live updates. Once the cleaners are finished, your guests can check in as usual.
TIDY makes managing your guest bookings truly automatic. You can adjust your settings for each property as needed, ensuring your cleaning needs are met consistently. TIDY also offers a 100% satisfaction guarantee.
Automate Turnover Cleaning Today
Ensuring your rental properties are clean for each guest can be challenging, especially when managing multiple properties or a large real estate portfolio with short turnover times.
Integrating TIDY with your existing Rent Manager software simplifies your life as a business owner with unified booking management, simplified turnover cleaning, complete rental automation, and more. You can save time, money, and hassle by working with your cleaning service providers via TIDY.
Ready to automate your turnover cleaning? Learn more about how easy managing your rental cleaning can be and see how TIDY can optimize every aspect of your rental management experience. Sign up for TIDY today and discover how we can help you take your rental property business to the next level and generate an average of $3,000 in extra revenue per property each year.
As a property manager, your goal is to maximize the efficiency of managing your rental properties. With the ever-growing demands of property maintenance and turnovers, it's essential to stay ahead of the game. This comprehensive guide will show you how to seamlessly integrate Booking.com with TIDY, enabling you to manage rental properties with ease and ensure perfect turnovers.
The Synergy of Booking.com + TIDY
Before diving into the integration process, let's explore why combining Booking.com with TIDY is a game-changer for property managers.
Booking.com is a powerhouse in the vacation rental industry, connecting property owners with travelers from around the globe. On the other hand, TIDY is your go-to AI assistant for cleaning and maintenance tasks, designed specifically for property managers. When these two platforms come together, magic happens!
Main Benefits of Integrating Booking.com With TIDY
Ensure Perfect Turnovers
Turnovers between reservations can be a logistical challenge. Cleaning, maintenance, and inspections need to be coordinated flawlessly to provide a seamless experience for guests. Booking.com and TIDY make this process easier.
Booking.com's booking data integrates with TIDY's platform, allowing you to schedule cleanings and maintenance tasks automatically. This means that the moment a guest checks out, your trusted cleaning crew is notified, and the property is prepared for the next guest's arrival. No more last-minute rushes or missed details.
By streamlining this process, you can maintain your property's reputation for cleanliness and quality, leading to higher guest satisfaction and positive reviews.
Prevent No-Shows
No-shows can be a property manager's concern. Empty properties mean lost revenue and potential issues. Booking.com, in conjunction with TIDY, offers a solution to help mitigate this problem.
Through integration, you can set up automated reminders and notifications for guests, potentially reducing the likelihood of no-shows. TIDY can also help you manage key exchanges or smart lock access, ensuring a smooth check-in process for your guests.
Save Time by Automatically Setting up Cleaning Requests
Managing cleaning requests can be time-consuming, especially if you own or manage multiple properties. With the Booking.com and TIDY integration, you can automate cleaning requests based on your bookings.
As soon as a booking is confirmed on Booking.com, TIDY can trigger a cleaning request, assigning it to your preferred cleaning team. This automation not only saves you time but also helps ensure that cleaning schedules align with guest check-ins and check-outs.
Bring All the Cleaners You Work With
Do you have a network of trusted cleaners that you rely on for your properties? You can bring them along when you integrate Booking.com with TIDY.
TIDY allows you to invite and manage your own cleaning teams within the platform. This means you can continue working with the professionals you trust while benefiting from the automation and scheduling capabilities that TIDY provides.
Simplify and Automate Turnovers Between Reservations Today
Integrating Booking.com with TIDY is a strategic move for property managers. It streamlines your property management processes, helps ensure efficient turnovers, potentially reduces no-shows, saves you time, and allows you to work with your preferred cleaning teams.
To get started with this integration, visit TIDY's Booking.com Integration page for instructions and access to the integration tools you need.
In conclusion, as a property manager, your focus should be on providing excellent service to your guests and maintaining your property's reputation. The Booking.com and TIDY integration empowers you to achieve these goals. So, why wait? Simplify and automate your property management today and help ensure a smooth experience for both you and your guests.
Ready to streamline your property management? Sign up for TIDY here and take the first step toward efficient property management.
We are very excited to announce our integration with RemoteLock! RemoteLock allows its users to generate access codes for a wide range of smartlocks, sharing and controlling those codes with others. Combining TIDY and RemoteLock means you can more precisely control the access to properties for your cleaning and maintenance professionals. You can automate this process as well, to make it easy for you to give access.
How It Works
Log into RemoteLock and TIDY.
Go to the Integrations section of TIDY, and select RemoteLock.
Connect the two accounts.
TIDY will automatically pull into TIDY a list of your RemoteLock devices.
Match the RemoteLock devices to properties in TIDY.
Now, use TIDY like normal with pros you add, or find new pros in TIDY's network.
The day of the job, a temporary access code will be added for the pro.
They will be unable to see the code until they need it to get into the property. At that time, they can see the code from their TIDY account.
The pros access the property, and RemoteLock logs the event like any other access.
After the pro is done, they can lock up and leave using the same code.
After a delay to make sure they don't need to get back in, the code is deactivated. This means the pro no longer has access to the property using that previously used code.
We are very excited to see what you do with this integration! For questions, contact concierge@tidy.com.
We are excited to announce our latest integration with Lodgify, a leading vacation rental property management software. This integration will provide property managers with a seamless experience, allowing TIDY to automatically pull in your listings from your Lodgify account. Then, you can sync guest reservations (check ins and check outs) to TIDY, to allow you to automate the process of requesting turnovers or other jobs to the property.
Lodgify's vacation rental management software is designed to increase your occupancy and income by providing a centralized platform for managing bookings, tasks, finances, and guest communications. With features such as property management tools, a channel manager, website builder, booking systems, payment processing and reporting and analytics, Lodgify is an solution for managing the marketing and guest management for vacation rentals. With TIDY to help the logistics of cleaning and maintainaing the physical space, you have everything you need to manage properties more easily.
To integrate your TIDY and Lodgify accounts, simply follow these steps:
Log into your TIDY account and navigate to the More > Integrations section.
Select the Lodgify card integration.
Select direct integration and click continue.
This will direct you to link your Lodgify account by directing you to Lodgify.
In the Lodgify app, go to Menu > Apps and select the TIDY card.
Copy your Lodgify API key.
Navigate back to TIDY, paste the API key, and click Next.
Select the listings you would like to link and confirm by clicking on Link Listings.
By integrating TIDY and Lodgify, property managers can streamline their operations and focus on providing the best experience for their guests. If you want to learn more about how Lodgify can improve your rental business, learn more here.
