Blog

At TIDY, we're constantly innovating to make property management more efficient and hassle-free. Our latest update brings a host of new features and improvements that will revolutionize how you manage your properties and work with your pros. This was a broad ranging release, focused on helping property managers based on their feedback. Please keep the feedback coming, and let's dive into the exciting new capabilities now available to you!

1. Supercharged To-Do Lists

We've completely overhauled our to-do list functionality, making it more powerful and user-friendly than ever before:

• Enhanced Before and After Photos: Pros can now easily capture and upload before and after photos, providing you with visual proof of their work.
• Customer Editing Capabilities: Property managers can now add or edit information uploaded by pros, allowing you to correct errors or add photos that may have been sent separately.
• Multiple Photo Uploads: Custom fields now support multiple photo uploads, giving you more flexibility in documenting the work done.

2. Real-Time Syncing and Updates

Stay on top of your properties with our improved syncing process:

• Instant Updates: Changes made by pros are now saved and available to property managers in real-time, ensuring you always have the most up-to-date information.

3. Flexible Pricing Management

We've made it easier for you to adjust your service pricing:

• Simpler Price Changes: Property managers can now effortlessly update prices for their services, allowing you to stay competitive and responsive to market changes.

4. Enhanced Booking and Scheduling

Managing your property cleaning and maintenance schedule has never been easier:

• Improved Calendar View: Our enhanced calendar now allows you to go backwards in time, making it simple to review past jobs and plan future ones.
• Streamlined Booking Process: We've improved the booking flow for recurring plans and private pros, saving you time and reducing errors.

5. Advanced Task and Workflow Management

Take control of your property management workflows:

• New Task Types: We've introduced new task types to cover all aspects of property management.
• Workflow Triggers and Filters: Create custom workflows based on specific addresses or pros, automating your processes even further.

6. Improved Pro Management

Find and manage your pros more effectively:

• Enhanced "Find New Pros" Feature: Discover and onboard new pros with our improved search and vetting process.
• Simplified Delegation: Assigning and delegating tasks to pros is now more straightforward than ever.

7. Robust Communication Tools

Stay connected with your team and clients:

• Chat Suggestions: Our new AI-powered chat feature suggests responses for common scenarios like rescheduling or cancellations.
• Enhanced SMS Notifications: Keep everyone in the loop with our improved SMS notification system.

8. Streamlined Payments and Billing

Managing your finances just got easier:

• Improved Invoice Handling: We've enhanced our invoicing system to reduce errors and streamline the payment process.
• Better Dispute Resolution: Our updated dispute handling process helps you resolve issues quickly and fairly.

9. Powerful Integrations

TIDY now works seamlessly with more of your favorite tools:

• Enhanced Third-Party Integrations: We've improved our integrations with Guesty, Lodgify, and Smoobu, making it easier to manage your properties across multiple platforms.
• AI-Powered Concierge: Our new AI features help automate guest communications and property management tasks.

10. Improved Reporting and Analytics

Make data-driven decisions with our enhanced reporting capabilities:

• Comprehensive PDF Reports: Generate detailed reports on your property performance and pro efficiency.
• Enhanced Inventory Tracking: Keep track of your supplies and equipment more effectively with our improved inventory management system.

11. Speed

We continue to work to make the app faster and more responsive for customers. We made updates to over 10 pages which improved the speed by over 50%. We always have more work to do here, so let us know what feels sluggish to you and we will keep making improvements.

These exciting new features and improvements are designed to make your property management experience with TIDY more efficient, flexible, and powerful than ever before. We're committed to continually enhancing our platform to meet your evolving needs. Try out these new features today and take your property management to the next level with TIDY!

For our 5.1 release, we have focused relentlessly on making the Schedule section of the app faster to use. Property Managers have told us time and time again that speed matters to them. While or 5.0 release improved loading times by most pages up to 90%, we knew we had more work to do on the Schedule section. They want to be able to assign jobs with a tap, see what is going on across their properties, and take actions with fewer steps. This is always a challenge, because each property manager works with their pros in unique ways, meaning there is no 1 size fits all answer. TIDY is so powerful and helpful, that making it easier to use was a huge challenge, one that we are very proud of.

We are excited to announce the launch of TIDY 5.1, where we have reduced the number of clicks to take common actions by up to 80%.

TIDY 5.1 includes:

• Most actions can be taken from the Schedule Page, without going to a new page.
• The Schedule page is now more information dense, so you can see more of what is happening across all your properties. Job statuses are more detailed, and icons visually show the status.
• Some job changes can be made with just a tap, without even opening the job.

Here is how this looks in practice:

Our upgraded card types show more information from job type, status, time, pro, and vidual icons.

Tapping now brings up a side view for more details, so you don't need to leave the page to make most changes. Assigning can be done with just 1 tap, using our "Smart Suggestions" powered by TIDY AI. We review your past decisions, and suggest what you may want to book. This makes it easier for you to make requests, but of course its all easily changed too.

Booking or requesting times is now easier, from the siderail. We show inline recent pros you have worked with, so you can more easily see their schedules to book them or request times from them.

For many jobs, you can now easily toggle information without having to even pop a side panel. Just tap the dropdown and pick a new pro.

We also fixed over 40 bugs in the scheduling process, and generally made sure things were smooth and fast. We are proud of this release, but we aren't done yet! Our 5.2 release has even more changes to the schedule page based on over 100 hours of user feedback. Not everything made the cut for this version, but there is more to come. If you have any suggestions at all, please let us know how we can improve the Schedule page, or any page.