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We're thrilled to roll out TIDY 5.9, a release packed with fixes that smooth out the rough edges and features that give Pros and Property Managers more control than ever. At TIDY, we're obsessed with making your day-to-day easier—whether that's speeding up key pages, refining job management, or adding a little linguistic flair to the Pro experience. Let's dive into what's new and improved as of February 21, 2025!

What's New in TIDY 5.9

Features That Empower Pros and Clients Alike

Multilingual Pro App

Pros can now choose their preferred language directly in the app! We've rolled out support for English (EN), Spanish (ES), Portuguese (PT), Russian (RU), French (FR), and Dutch (NL)—because clear communication shouldn't be limited by borders. More languages are on the way, so let us know what you'd like to see next!

Block Completion Without Required Fields

Property Managers, you're in the driver's seat. With this new setting, you can decide whether Pros can complete jobs without filling out all Custom Fields. Need every detail captured? Turn it on. Prefer flexibility? Leave it off. It's your call.

Fixes That Keep Things Running Smoothly

We've tackled some pesky bugs that were slowing you down or tripping you up. Here's what we've ironed out:

Future Jobs Now Visible

Jobs scheduled for future dates weren't showing up on the Pro app calendar. Fixed! Now Pros can plan ahead with confidence.

Faster Page Loads

The Invoices and Reservations pages got a speed boost—less waiting, more doing.

Pro Signup Simplified

No more "Validation failed: Url suffix please enter at least 6 characters" errors when adding a private Pro. It's smooth sailing now.

Job Requests in Order

Sending job requests? They'll now follow the correct sequence—no more mix-ups.

Hourly Time Details Report

Filtering by Pro in this report wasn't working as expected. It does now—get the insights you need, fast.

Photo Syncing Stuck? Not Anymore

Jobs with multiple photos were hanging on the Syncing page. We've cleared the jam for seamless uploads.

Why This Matters

Our mission at TIDY is to save you time and reduce frustration, whether you're a Property Manager juggling dozens of properties or a Pro keeping everything spotless. With 5.9, we've focused on speeding up workflows (hello, faster pages!), fixing what's broken (goodbye, syncing delays!), and adding features that adapt to how you work—like language options and customizable job completion rules.

What's Next?

We're not slowing down. TIDY 5.9 is a stepping stone to even bigger things—like more language support, deeper reporting tools, and continued performance tweaks. Got feedback? We'd love to hear it! Drop us a line about how we can make the app even better for you—whether it's the calendar, reports, or something else entirely.

Try TIDY 5.9 Today

Update your app or log in to see these changes in action. From faster load times to a more global Pro experience, TIDY 5.9 is here to help you work smarter, not harder. Thanks for being part of the TIDY community—we're excited to keep building with you!

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Improved Preventative Maintenance Tools to Control Maintenance Schedules

TIDY has been helping people manage their preventative maintenance schedules for a long time. Now, we've upgraded our tools to make them even more powerful and flexible in the way that you schedule them.

The key improvements are:

  • More Customization Options: You, as a customer, now have more control to get things set up exactly the way you want. Prior to this, we had ways to generate AI suggestions and get per-property-suggested maintenance schedules. But now, you can specify all the details about the tasks you want done, the schedule and frequency, the properties and items the maintenance is associated with, and more.
  • Concierge Support: We know setting these things up can be quite complex. So, as always, we recommend using our concierge team to do this for you. Simply talk to them, tell them what you're looking for, and send them any existing schedule plans in any format. We'll go ahead and get it all loaded into the system for you, so you don't have to worry about a thing.

One of the great parts about using TIDY is that it's super powerful but also super easy to use, thanks to the power of our concierge team.

Try using preventative maintenance schedules today, and let us know how we can help you improve the cleaning and maintenance of your properties.

TIDY has made it easier than ever to get messages from all your pros into the TIDY app. And now, we have a new ability to get guest or tenant messaging into the app as well. This allows you to coordinate all your cleaning and maintenance-related communication in one spot.

Here's how it works:

You can generate a "smart number" for either your guests, your pros, or both. Creating a smart number is easy - just go to the "Messages" section of your app and click the "Smart Number" button. This number is unique to you and your set of properties.

When someone texts this number, the messages will come through into Tidy's "Messages" section. From there, you can take action - schedule maintenance, schedule cleaning, coordinate with your pros, etc.

This feature is particularly powerful for guest or tenant emergency maintenance handling. You can set up workflows where our concierge can handle these incoming texts from your guests or tenants and coordinate the cleaning and maintenance with your pros according to your custom rule set.

For pros who may be less inclined to use the software, the smart number allows them to communicate with you via their preferred channel - text messaging. As messages come in, you can set up workflows to have our concierge help manage them.

In the near future, we will have AI tools to help automatically suggest tasks based on these incoming messages. Our hope is that over time, you'll be able to train agents to communicate on your behalf, always following your rules and priorities.

TIDY's smart numbers now enable you to more effectively handle emergency maintenance situations with guests or tenants and communicate with pros who are less prone to using the software.

TIDY is the ultimate tool to help you coordinate your cleaning and maintenance with your entire team. Try TIDY today.

TIDY is celebrating its 10th-year anniversary this year and is excited to announce the release of version 5.0. This latest version represents a significant leap forward in property cleaning & maintenance, driven by our commitment to innovation and customer satisfaction.

Version 5.0 has been rewritten considerably with the following goals in mind:

  1. Human-in-the-loop workflows: Use our concierge for a fraction of the cost to do human tasks, automating everything as an extension of your Ops team. Automate tedious human tasks seamlessly, extending your operations team's capabilities and efficiency.
  2. Improved UI: We've revamped the UI to offer a comprehensive view of your properties, empowering you with advanced schedule views, streamlined search functionalities, and improved filtering options. Managing multiple properties has never been easier.
  3. Speed: The app runs on average faster, and in some cases, even faster. This enhanced speed translates to quicker task completion and heightened productivity.
  4. 24/7 Free Emergency Issue availability: Create a Smart Number for guests/tenants, and they can text in to report an issue. Our concierge team will create the issues or job requests following your custom rulesets. Available 24/7 at no additional cost.
  5. AI "Magic SMS": You can use your own Magic Number to communicate with pros, having all that communication flow into the TIDY app. If you discuss scheduling or other changes, you can set it up to have us automatically update your account for you, using AI that understands what you are talking about and taking action on your behalf.

Over many property managers automate the cleaning and maintenance process, allowing them to save time spent by ops teams.

TIDY's latest updates help with the 3 key areas of cleaning and maintenance management:

  • Turnovers - We have long been good at helping you automate turnovers. Our UI and speed improvements are designed to help make these workflows easier.
  • Emergency Maintenance - Our new "Smart Numbers" allow you to easily have guests or tenants message in emergency needs. You can then set up triage steps, and we can help automate the actual steps to resolve the maintenance in accordance with your schedule. As they make requests, tasks can get automatically added to your task management tool.
  • Regular Maintenance - Our new tasks system makes it easier to track all the tasks for your property management, have everything visible to all parties. You can even assign tasks to the Concierge to have us automatically take actions on your behalf.
  • Preventative Maintenance - Now you can set up almost any kind of preventative maintenance schedules. As tasks come due, they can be automatically added to your task management board for resolution.

With each category of cleaning or maintenance, you can let us know how you want things done, and we can help to automate it. With TIDY 5.0, we can automate more than ever.

If interested in learning more, here are 3 blog posts on key features that have been updated:

Tidy's new task management tools make it easier than ever to manage the cleaning and maintenance of your properties. Tasks have been upgraded in Tidy for a more visual interface. Now you can use this Kanban-style board to organize all of your tasks.

When a pro reports an issue or a guest reports an issue, these can be automatically and instantly loaded into the "Reported" section of your task tab. Then, as you approve them for a work order, you can move them to the "Approved" category.

Once a task has been approved, you can assign it to somebody on your team or assign it to our concierge to handle. When you assign it to the concierge, our team can see that task and work to get it done. There are plans to add more transparency and clarity about how this works in the near future.

You can see the status of all the tasks, as well as the statuses of all the jobs associated with the tasks and other relevant information.

The key difference between tasks and jobs is that tasks are things for the property management team themselves to do most of the time, while jobs are typically something you'd have a pro do, whether that be an employee or a vendor that's working on site.

The goal of the new tasks system is to make it very visually easy to see everything that's going on, whether the concierge is helping you out or you're doing it yourself, and to make it easier to handle more complex tasks. For example, you can have a turnover task that consists of an inspection, followed by handyman work depending on the results of the inspection, as well as cleaning before the guest or tenant is finally able to arrive.

All of these powerful solutions are available via the TIDY app.

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