Hostaway is a software tool designed to help property managers and owners manage and market their rental properties. It offers a range of features and tools to help with this process, including reservation management, guest communication, booking websites, and marketing tools.
One key feature of Hostaway is its reservation management tools. These tools allow property managers to easily accept and process bookings, create and send booking confirmations and invoices, and manage payment processing. The reservation management tools also include features such as calendar synchronization, which helps to ensure that the availability of a property is accurately reflected across all booking channels.
Another important aspect of Hostaway is its guest communication tools. These tools allow property managers to easily communicate with guests before, during, and after their stay. This can include sending automated email templates, using messaging tools to answer questions or provide information, and managing reviews. The guest communication tools are designed to help property managers provide a seamless and professional experience for their guests.
Hostaway also includes customizable booking websites that allow guests to easily browse and book properties. These websites are optimized for mobile devices and include features such as multiple language support and integration with popular booking platforms like Airbnb and Booking.com. The booking websites are designed to help property managers attract more bookings and provide a convenient and user-friendly experience for guests.
In addition to its reservation management and guest communication tools, Hostaway includes a range of marketing tools to help property managers promote their properties and attract bookings. These tools include dynamic pricing, which allows property managers to adjust their rates based on demand and availability, as well as SEO optimization to help their properties rank higher in search results. Hostaway also includes integrations with social media platforms, which can help property managers reach a wider audience and generate more bookings.
Overall, Hostaway is a comprehensive platform that covers most of the needs related to managing and marketing rental properties. It offers a range of features and tools to help property managers manage reservations, communicate with guests, create booking websites, and market their properties. However, it should be noted that the pricing for the platform is not publicly available on the Hostaway website.