StayNTouch is a company that provides a cloud-based property management system (PMS) for vacation rental owners. This PMS is designed to help vacation rental owners streamline their operations, increase revenue, manage their assets, and improve the guest experience. Some of the specific features of the StayNTouch PMS include:
- Mobile check-in/check-out: Allows guests to check in and out using their mobile phones, making the process more convenient and efficient.
- Chain management: Allows vacation rental owners who manage multiple properties to easily switch between views and manage availability across their portfolio.
- Reservation management: Allows agents to easily create, move, and edit reservations, as well as search for reservations quickly.
- Front desk management: Provides a color-coded, intuitive interface and advanced automation tools to help staff serve guests anytime, anywhere, and on any device.
- Revenue management: Enables vacation rental owners to make instant rate adjustments, apply hierarchy restrictions, book rooms in hourly blocks, and sync with preferred RMS and CRS solutions.
- Group/allotment handling: Integrates with sales and catering solutions to exchange data on room listings, billing instructions, and more, allowing staff to focus on key clients and generating new business.
- Profile management: Allows vacation rental owners to build robust guest profiles and disseminate that information to staff and third-party platforms, enabling more personalized messaging and boosting guest loyalty.
- Mobile housekeeping: Allows housekeeping staff to update room statuses on the go from their mobile devices, automating the task assignment and management process for increased efficiency.
- Reporting and analytics: Provides interactive analytics dashboards and customizable reporting to give vacation rental owners a 360° view of their business and performance, and enables them to schedule reports and export data in various formats.
- Financial management: Offers robust capabilities and payment automation tools for a real-time snapshot of a vacation rental's performance, as well as integrations with accounting systems.
- Integrations: Includes a library of over 1100 integrations and 40+ OTA interfaces, as well as open and simplified APIs for customizing and scaling in the future.
Overall, the StayNTouch PMS is designed to be easy to use and train on, and it is fully mobile, allowing vacation rental owners to manage their properties from anywhere with an internet connection.