Cleaner marketplace vs AI property manager

Turno Helps You Find Airbnb Cleaners. TIDY Manages the Airbnb.

Turno is strongest as a marketplace for vacation-rental cleaners, with checklists and lightweight operational tools around the job. TIDY covers the broader management operation for 3.9%.

100K+customers
10K+reviews
12+years trusted
TIDY AI Property Manager — the Turno alternative at 3.9%

My slightly longer take on Turno

Here's the ramble version. Turno is basically like a Yelp for cleaners, but instead of it being free, you have to pay roughly 12% on marketplace jobs. Now they do offer some rental-specific features, like they have a checklist. They have a lightweight inventory tracking system. It doesn't have a full restocking thing like TIDY does, but it's a lightweight inventory tracking system. They have good cleaners.

I mean, genuinely what they're good at is having cleaners in a marketplace for kind of Airbnb-specific cleaners. Now whether that's worth a roughly 12% uplift on all marketplace jobs, I don't know. But this is up to individuals, I think, to try to figure out. The exact published fees currently work out to around 10% to 13% combined, depending on how the host pays and where the parties are.

You could use the software with your own cleaner. However, in our experience, very few cleaners want to use a random piece of software. They don't like it, they won't use it, they're going to fight you. It's really hard to do. And if they're not going to use it, it's just not that much value to it.

Where Turno Fits — and Where the Host Still Operates

The marketplace is the real strength

They have good cleaners. I mean, genuinely what they're good at is having cleaners in a marketplace for kind of Airbnb-specific cleaners. The checklist, payments, quality tools, and lightweight inventory sit around that.

Marketplace jobs carry an ongoing fee

Now whether that's worth roughly a 12% uplift on the marketplace jobs, I don't know. This is up to individuals, I think, to try to figure out. The published host and cleaner fees currently add up to around 10% to 13%.

Using your own cleaner sounds easier than it is

You could use the software with your own cleaner and avoid the marketplace fees. However, in our experience, very few cleaners want to use a random piece of software. They don't like it, they won't use it, they're going to fight you.

Cleaning is one part of Airbnb management

They do offer rental-specific features, like a checklist and a lightweight inventory tracking system. It does not have a full restocking thing like TIDY does. More importantly, it is still mostly relating to the cleaning.

TIDY vs Turno

What It Is
TIDYAI property manager
TurnoCleaner marketplace and turnover software
Finding STR Cleaners
TIDYSmart matching plus your own pros
TurnoA major marketplace strength
Marketplace Job Fees
TIDYNo cleaner marketplace fee
TurnoGenerally 10–13% combined per job
Cleaning & Quality
TIDYScheduling, follow-up, checklists, and exceptions
TurnoScheduling, checklists, payments, and quality tools
Beyond Cleaning
TIDYGuests, revenue, maintenance, inventory, and pros
TurnoLight maintenance and inventory tools
When a Pro Does Not Use the App
TIDYSimple links, messages, AI, and human follow-up
TurnoHost owns adoption and follow-up

What That Means in Practice

The marketplace relationship is the important part to understand. If Turno helped you find the cleaner, payment stays in Turno and the fee continues on later jobs. It is not a one-time Yelp lead. Maybe that is completely worth it because they helped you find a very good Airbnb cleaner. Maybe you already have a good cleaner and it is not. I don't think there is one answer for every host.

Some products have introduced a few lightweight things for cleaning, but these are really trivial things, like, “Oh, when there's a job scheduled, assign it to some pro.” That just simply doesn't work. Again, pros are not going to use apps. They mostly don't use apps, and most people don't log in or do anything. There may be availability conflicts.

There are a lot of reasons why software does very little with the cleaning execution, which is the hardest part of it. So TIDY has been doing the hardest part for a long time. We've been doing the cleaning and maintenance.

The fee is ongoing because the marketplace relationship is ongoing

Turno does not merely charge once for an introduction. Marketplace cleaners must be paid through the platform, so the fee continues on future jobs with that cleaner. Compare that ongoing cost with the value of the marketplace and tools you actually use.

Turno may be the better fit when you mainly need a cleaner

If your Airbnb operation is already under control and you need a marketplace of turnover-ready cleaners, Turno may be worth its ongoing marketplace fee. TIDY is for owners and firms that want cleaning connected to the rest of management.

TIDY is the most complete software solution I’ve seen and the concierge is great, and have helped my team a lot!

Andy P.

How It Works

1. Sign Up Free

Takes 90 seconds. No credit card required.

2. Connect Your Properties

Link your PMS, calendar, or add properties manually.

3. AI Handles Everything

Scheduling, messaging pros, maintenance — all automated.

Frequently Asked Questions

What is Turno best at?
They have good cleaners. I mean, genuinely what they're good at is having a marketplace of cleaners who understand Airbnb turnovers. They also put checklists, scheduling, payments, quality tools, and light inventory around that relationship.
How much does Turno charge?
If you found the cleaner through the marketplace, payment stays in Turno and the published fees currently add up to roughly 10% to 13% per job. Call it about 12%. If you bring your own cleaner and don't use marketplace services, Turno can be free for the host.
Can I use my own cleaner with Turno?
Yes. However, in our experience, very few cleaners want to use a random piece of software. They don't like it, they won't use it, and they're going to fight you. If the cleaner will not use the workflow, there is just not that much value to it.
Is Turno a replacement for an Airbnb property manager?
No, not really. It is basically mostly relating to the cleaning, with a few lightweight features around maintenance and inventory. A property manager also has to handle revenue, guests, maintenance, restocking, and communication with all of the pros.
When is Turno the better choice?
If what you need is a good Airbnb cleaner, Turno may be a very reasonable place to look. Whether that is worth an ongoing fee on the jobs is up to the individual. TIDY is for somebody trying to get more of the Airbnb management off their plate.

The part I would not overlook

There are a lot of reasons why software does very little with the cleaning execution, which is the hardest part of it. So TIDY has been doing the hardest part for a long time. We've been doing the cleaning and maintenance.

Ready for Hands-Off AI Property Management?

Join 100,000+ property managers who use TIDY’s AI to automate operations at just 3.9%.

Disclaimer: This content was reviewed in July 2026. TIDY is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Turno, and all trademarks remain their property. We’ve aimed for accuracy and fairness, and any errors or inaccuracies are unintended. A "No" indicates a feature we could not confirm through publicly available information — if you see anything incorrect, please let us know and we will update it. We welcome corrections and will promptly address valid concerns. Before making decisions, customers should conduct independent research, consult an advisor, and consult an attorney.